4.8.1 Verification of Student Identity in Distance/Correspondence Education
An institution that offers distance or correspondence education documents each of the following: (Federal Requirement 4.8).
4.8.1 Demonstrates that the student who registers in a distance or correspondence education course or program is the same student who participates in and completes the course or program and receives the credit by verifying the identity of a student who participates in class or coursework by using, at the option of the institution, methods such as (a) a secure login and pass code, (b) proctored examinations, or (c) new or other technologies and practices that are effective in verifying student identification.
Judgment of Compliance
The College certifies compliance.
Cleveland Community College ensures that the student who registers in a distance education course or program is the same student who participates in and completes the course or program and receives the credit by verifying the identity of a student who participates in class or coursework using identity management technology and, at the discretion of the instructor, proctored examinations and other technologies. Cleveland does not offer correspondence education courses.
The College utilizes active directory in conjunction with the SecureAuth authentication system for identity management. This password and account management infrastructure provides account username lookups, notification of up-coming account password expirations, account password changes, and Single-Sign-On (SSO) functionality to integrated CCC systems. Identity management information is protected by encryption techniques via Secured Sockets Layers, which uses 256 bit encryption and third party verification.
Upon completion of the application process, a unique identifier, the Student ID and an associated username is generated for each student. Each student must use verifying information submitted during the application process, including last name, date of birth, and last four digits of the social security number to lookup their username, create an eight-digit, strong, alphanumeric password and complete the identity management process.
Each student accepts responsibility for password security as required by the Network Use Policy (Policies and Procedures Manual, 1.26.1), and the system requires creation of a new password every ninety days. Students are reminded via their Office 365 student email account when the password is set to expire.
The combination of user name and password identifies the student to each College system including Office 365 and Blackboard, the College’s learning management system and single environment for online course delivery. Each semester, when new courses are created in the registration system, a corresponding course is created in the LMS. Only a student who has registered in a course is allowed access to the LMS version of the course.
Additionally, faculty may choose to require proctoring of student tests and exams; proctoring services are available in the Testing Center. Students who require proctoring must be included on a roster provided by the instructor and present a photo ID to receive proctoring services. Students are notified in the course syllabus and in Blackboard if proctoring is required, proctoring options, and if there may be a fee if a student is unable to come to the campus for proctoring.
Faculty also have the option of using Respondus Monitor, a tool that records student exam sessions with a webcam to visually ensure the student’s identity. In addition faculty can use Respondus LockDown Browser which limits the student’s access to any computer content other than the test-taking environment by blocking other websites and access to computer files. The combination of these tools, along with identity management authentication, provides a secure environment for distance learning students and ensures the integrity of the online course.