4.8.2 - Written Procedure for Distance/Correspondence Education Student's Privacy
An institution that offers distance or correspondence education documents each of the following: (Federal Requirement 4.8)
4.8.2 Has a written procedure for protecting the privacy of students enrolled in distance and correspondence education courses or programs.
Judgment of Compliance
The College certifies compliance.
Cleveland Community College’s written policy and procedure for protecting student privacy is based on the guidelines outlined by the Family Educational Rights and Privacy Act (FERPA), which applies to all students, including distance students.
Documentation for Students
In accordance with FERPA, CCC policy, as stated in the College Policies and Procedures Manual and the annual Academic Bulletin and Student Handbook (available both online and in print), is intended to protect student records. Policies covering all students, including distance students, address the Student Academic Record (6.3.1), the Educational Record and Privacy Rights (6.3.2), Security and Confidentiality (188.8.131.52), Records of Requests and Disclosures (184.108.40.206), and Releasing Non-Directory Information (220.127.116.11). As stated in these policies, procedures are in place for the annual notification of students regarding records policies, student access to education records, amendment of education records, disclosure of personally identifiable information, disclosure of directory information, and recording requests for disclosure.
Verifying Online Student Identity
Faculty are further notified of FERPA regulations on the College’s faculty support page related specifically to FERPA (http://library.clevelandcc.edu/c.php?g=340041&p=2335363). This resource also provides a link to more information.
Documentation for Faculty
Colleague® by Ellucian is the college-wide student information management system used to store and manage electronic student information. Blackboard is the only learning management system (LMS) used to deliver and archive distance learning instruction. As stated in the CCC Information Technology Procedures Manual, both Colleague and Blackboard can only be accessed through unique usernames and secure passwords. These credentials are assigned and enforced through Active Directory and the College's identity management system, SecureAuth.
Additionally, user responsibilities specific to privacy are addressed in the Network Use Policy (1.26.1).