Navigating the CCC Web Site
Starting from the Home Page
Navigating around the site from the home page is straight-forward and quite simple. The "Navigation Bar" bar takes you to all the information you'll need.
TIPS
- You can discover Cleveland Community College, link to Take Classes!, Programs & Courses, Services for Students, Services for Business & Industry, Campus Life, or About CCC information, easily access Registration and Financial Aid information, view the latest class schedule, find your way around campus, and much, much more.
- If you can't find what you're looking for, use the "Search" box next to the social media and blackboard icons. It will search the site for keyword(s) you enter.
- Whether you're a prospective or returning student, you can quickly find out how to enroll in classes by clicking the "REGISTER NOW!" in the icons below the slideshow on the Home page.
- Find out what's happening at the college. Just scroll through the Calendar of Events found by clicking the "What's Happening On Campus?" link.
- There are social media icons on every page linking to Facebook, Twitter, and YouTube through cccSocial, as well as icons linking to cccConnect and Blackboard.
- No need to worry about scrolling back to the top of a long page. Every page contains a footer section with links to just about everything!
Explanations
- LOGO - Clicking here takes you back to the home page from anywhere within the site.
- SOCIAL MEDIA AND BLACKBOARD ICONS - Quick icon links to cccSocial, cccConnect, and Blackboard.
- SEARCH - Searches all site pages for keyword(s) you enter.
- NAVIGATION BAR - Links to category sub-topic pages. Sub-topic pages contain more specific and detailed information.
- REGISTER NOW!, FINANCIAL AID, FAQs, AND CAMPUS EVENTS SECTIONS - These are quick links to the important information you need. Located beneath the slideshow on the home page.
- FOOTER - Has links to cccAlert (our emergency notification system), the MOX app, the faculty/staff directory, directions to our campus, the C19TV schedule, faculty & staff information, employment opportunities, and our site disclaimer.
* REMEMBER: You can always return to the Home page by clicking on the college logo at the top of any page!
Navigating the Website Contents
Explanations
- LOGO - Clicking here takes you back to the home page from anywhere within the site.
- SEARCH - Searches all site pages for keyword(s) you enter.
- SOCIAL MEDIA AND BLACKBOARD ICONS - Quick icon links to cccSocial, cccConnect, and Blackboard.
- NAVIGATION BAR - Always links to a category sub-topic page.
- SUB-TOPICS - Contains more specific and detailed information about the main category.
- FOOTER - Has a link to cccAlert (our emergency notification system), a link the setup instructions for the MOX app, a link to the faculty/staff directory, a directions page so you can find our campus, the C19TV schedule, faculty & staff information, a link to employment opportunities here at CCC, and the site disclaimer.
* REMEMBER: You can always return to the Home page by clicking on the college logo at the top of any page!
What are Topics/Subtopics?
Main topics are those topics listed in the navigation menu. (I.E. - Take Classes, Programs & Courses, Services for Student, Services for Business & Industry, Campus Life, and About CCC) Subtopics are topics located within the pages that open when a main topic link is clicked. (See example below)
* REMEMBER: You can always return to the Home page by clicking on the college logo at the top of any page!
Getting Help
The CCC Helpdesk staff assists students with technical issues related to Blackboard, MyCleveland, and student email. They also provide assistance with Microsoft Office and other curriculum related programs, campus wireless access, presentation development, and other computer and software related issues.
The Helpdesk is open during the Jim and Patsy Rose Library’s operating hours.
You can receive assistance in person on the second level of the Rose Library, by phone at 704-669-4133, or by email at: ccchelpdesk@clevelandcc.edu.
You can also chat with the Helpdesk staff through Blackboard IM (Pronto).
In Blackboard IM click on the “School” tab to access the Helpdesk during the following times:
Monday 4pm – 6pm
Tuesday 4pm – 6pm
Wednesday 3pm – 5pm
Thursday 3pm – 5pm
Friday 12pm – 2pm
If you need help with Blackboard outside of the Rose Library's operating hours, contact our 24/7 support service at (866) 829 - 5056, or visit our online Blackboard help desk and choose "Request Support," then "Chat."
Remember, these services are not intended to provide guidance for course-specific questions about assignments, tests, grades, or course content. Those questions should be directed to your instructor.
If you have any questions or concerns about the web site itself, contact the Webmaster. You will receive a response as soon as possible.