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Navigating the CCC Web Site





Starting from the Home Page

Navigating around the site from the home page is straight-forward and quite simple. The "Navigation Bar" bar takes you to all the information you'll need.

TIPS

Explanations

* REMEMBER: You can always return to the Home page by clicking on the college logo at the top of any page!
  And if you're not sure where to go, click here to go to the Ask Cleve page.



 

Navigating the Website Contents

Explanations

* REMEMBER: You can always return to the Home page by clicking on the college logo at the top of any page!
  And if you're not sure where to go, click here to go to the Ask Cleve page.



 

What are Topics/Subtopics?

Main topics are those topics listed in the navigation menu. (I.E. - Take Classes, Programs & Courses, Services for Student, Services for Business & Industry, Campus Life, and About CCC) Subtopics are topics located within the pages that open when a main topic link is clicked. (See example below)

Suptopic Help

* REMEMBER: You can always return to the Home page by clicking on the college logo at the top of any page!
  And if you're not sure where to go, click here to go to the Ask Cleve page.

 

 

Getting Help

The CCC Helpdesk staff assists students with technical issues related to Blackboard, MyCleveland, and student email. They also provide assistance with Microsoft Office and other curriculum related programs, campus wireless access, presentation development, and other computer and software related issues.

The Helpdesk is open during the Jim and Patsy Rose Library’s operating hours.
You can receive assistance in person on the second level of the Rose Library, by phone at 704-669-4133, or by email at: ccchelpdesk@clevelandcc.edu.
You can also chat with the Helpdesk staff through Blackboard IM (Pronto).
In Blackboard IM click on the “School” tab to access the Helpdesk during the following times:

Monday 4pm – 6pm
Tuesday 4pm – 6pm
Wednesday 3pm – 5pm
Thursday 3pm – 5pm
Friday 12pm – 2pm

If you need help with Blackboard outside of the Rose Library's operating hours, contact our 24/7 support service at (866) 829 - 5056, or visit our online Blackboard help desk and choose "Request Support," then "Chat."

Remember, these services are not intended to provide guidance for course-specific questions about assignments, tests, grades, or course content. Those questions should be directed to your instructor.


If you have any questions or concerns about the web site itself, contact the Webmaster. You will receive a response as soon as possible.