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Career Readiness Certificate

ACT National Career Readiness Certificate (NCRC)

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The National Career Readiness Certificate was developed by ACT, Inc. in 2006 to help efficiently match skills with jobs; which helps people find great jobs and companies find skilled workers. The NCRC is an industry-recognized, portable, research-based credential that certifies essential skills in Workplace Documents, Applied Math, and Graphics Literacy. The WorkKeys system is used by the NCRC to determine the skills needed for success in the workplace, these represent the skills require by over 85% of jobs.

Cleveland Community offers training for the ACT WorkKeys assessments through ACT WorkKeys Curriculum. ACT WorkKeys Curriculum is a computer-based, self-paced program that guides individuals through specific skills development. The software program provides pre-testing and skill-up to assure individuals are ready for WorkKeys assessment.


On average, it takes around 1 1/2 hours to complete pre-assessment. Our trained expert/advisor will give you your score immediately upon completion and together, you and your advisor, will plan your next steps. (View Pre-Assessment Test Schedule)

CCC is now offering the NCRC course online. The online Blackboard course is offered twice a month, once at the beginning and again at the middle of the month. Individuals are allowed to enter the course at any point, however they must complete a required assignment by the course census date.

CCC also offers a credit-by-credential for Humanity 115-Critical Thinking for any student that scores a Gold or above on the NCRC Exam.


Earn Your NC NCRC in Two Simple Steps:

Step 1: PRE-ASSESSMENT TEST - Come to the Cleveland NC Works Office (Suite 6103) located on the first floor of the LeGrand Center on the Cleveland Community College campus. It is recommended everyone take the pre-assessment in order to determine current skill levels before taking the final exam.

The level scored on the pre-assessment will determine if you need to take the NCRC Course to practice questions you are likely to see on the final exam. Many individuals who take the pre-assessment, spend a few hours in the NCRC Course "skilling up" or practicing questions in order to increase their proficiency to ensure they are prepared for the final exam.

Option 1: Monday – Thursday between the hours of 8:30am – 1:30pm. Friday between the hours of 8:30am – 12:30pm.

Where: The LeGrand Center Room 6103

(No FEE)

(Covers NCRC pre-assessment only)

Option 2: Register for the NCRC Online Class

Where: The LeGrand Center Room 6103

(Covers NCRC Blackboard Course pre-assessment & skill-up if necessary)

$70 FEE (Fee waived for individuals who are unemployed or underemployed)



Step 2: Take National Career Readiness Certificate Final Exam: - This test requires approximately 3 1/2 to 4 hours to complete and is given two (2) times each month. Space is limited so pre-registration is required. Your advisor at the Cleveland NC Works Office will help you get registered for the final exam.

View Final Exam Schedule


Call 704-669-4033 for More Information or to Schedule Your Career Certification Test or email Danielle Beam NCRC Administrator at

Monday, April 23, 2018 11:25:03 AM