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Public Information & Record Requests

Public Information & Record Requests


To ensure accuracy and for record keeping purposes, Cleveland Community College asks that public information requests be made in writing. Requests should be sent to the Public Information & Marketing Coordinator, Paula Vess, via email vessp750@clevelandcc.eduor by mail to:

Cleveland Community College
Attn: Paula Vess
137 S. Post Road
Shelby, NC 28152

Individuals submitting a public records request will receive notification via email within seven business days with confirmation that the request was received. If the request is unclear or does not sufficiently identify the requested information, the Public Information & Marketing Coordinator or a designee will contact the requester for clarification. If clarification is not received, the request may be denied.


The request will then be reviewed to ensure that the information requested is available and not restricted from public access. For a list of records that are considered confidential, see North Carolina General Statute §132 and North Carolina General Statute §115-D, and FERPA guidelines below.


There is no charge for examining a public record, but there is a copy charge of $.10 a page for any copies the College makes for the person requesting the record. In addition, if the information request is for something other than a readily available College document, the College will charge for the time it takes a staff person to collect or prepare the information. This charge is based on the actual labor costs of the person preparing the record.


Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.

Schools may disclose, without consent, “directory” information such as a student’s name, address, telephone number, date and place of birth, honors and awards, and dates of attendance.


Source: U.S. Department of Education


Wednesday, June 27, 2018 01:38:09 PM