Desktop and Connectivity Specialists - Job number 11382376 - Cleveland Community College, Shelby, NC

Desktop and Connectivity Specialists – Job number 11382376

Job Description/Duties

  • Install, configure, test, maintain, monitor and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software and other products in order to deliver required desktop service levels.
  • Construct, install and test customized configurations based on various platforms and operating systems.
  • Work with team members to ensure efficient operation of the organization's desktop computing environment.
  • Resolve issues with associated end-user workstation network software products.
  • Interact with internal employees on a daily basis while maintaining a professional attitude and providing service.


  • High school diploma or general education degree (GED)
  • Must have 3 + years of experience with the following technologies: Windows 7 – 10,Windows Server 2008+, Office Suite 2013+,Dynamics 365 preferred.
  • Virtual environments including Azure Cloud, Office 365 administration and its ties to an Active Directory environment.
  • Ability to create and deploy scripts, such as PowerShell, to support user and computer configuration changes is a plus.
  • Ability to provide support for Apple/Mac products Mac, MacBook, and OSX Platforms.
  • Experience supporting Apple and Android mobile devices.
  • Desktop and/or network related certifications, such as MCDST, preferred.
  • Pay based on experience.


NCWorks Cleveland Career Center
For these and other opportunities please email

Job Information

Status: Open Job type: Full Time Salary: Negotiable Publish date: 12 Oct 2020 Expire in: 3 weeks

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