CCC Instructors Selected for Special Program
Cleveland Community College is proud to announce that three of its instructors were selected for the North Carolina Community College Master Instructor Certification Program. The program focuses on educators who demonstrate a commitment to excellence in teaching and innovation in student success.
“We are proud to celebrate the selection of three outstanding faculty members to the 2025 North Carolina Community College Master Instructor Certification Program. This achievement showcases their dedication to excellence in teaching and their commitment to enhancing student success,” said Dr. Bruce Mack, vice president of academic affairs.
The selected instructors, Jennifer Brown, Dr. Edwin Burgess, and Susan Randall, join a cohort of educators from across North Carolina in the five-month program, which began in January. Participants engage in rigorous professional development aimed at refining teaching practices, implementing innovative techniques, and building a statewide network of educational leaders.

Meet the Instructors
Jennifer Brown is a mathematics instructor and serves as the department chair for mathematics. She has been a faculty member at CCC since 2019. “I am truly honored to be selected for the Master Instructor program and to represent CCC,” said Brown. “I am excited about the opportunity to connect and collaborate with fellow community college educators across the state, sharing best practices and innovative teaching methods to enhance the learning experience for my students!”
Dr. Edwin Burgess is a psychology instructor who has worked at CCC since 2020. “By the program’s end, I hope to gather new tools and activities to use in my seated courses,” he said. “I see this as an opportunity for collaboration and growth. To this end, I look forward to meeting instructors from around North Carolina who are passionate about teaching, and to growing closer to my fellow CCC faculty participating in the program.”
Susan Randall is an information technology instructor and serves as the department chair for information technology, mission critical operations, and audio and video production technology. She has worked at CCC since 2014. “It is an honor to be selected for the NC Community College Master Instructor program,” said Randall. “This opportunity will greatly enhance my abilities as an instructor and course developer, benefiting both my students and the programs of study I oversee. I am excited about this new adventure and look forward to the growth and learning it will bring.”
About the program
The NC Community College Master Instructor Certification Program is limited to 20 participants per class and is open to all full-time and part-time faculty members and college leadership who teach at least one course within the NC Community College System.
The program helps participants engage in professional development opportunities to refine teaching practices and elevate their impact in the classroom. It also seeks to create a strong network of professional relationships among peers from across the state.
The ultimate goal is to help educators strengthen ties within their local communities, enriching the educational experience of their students and contributing to workforce readiness.