Cleveland Community College Consumer Information - CCC Shelby, NC

Federal regulations require institutions to disclose certain information to current and prospective students.

Net Price Calculator

The Net Price Calculator gives students an estimate of how much aid they may be eligible for. The estimates shall not be binding on the Secretary of Education, the institution of higher education, or the State.

Peer-to-Peer File Sharing

Unauthorized distribution of copyrighted material, including unauthorized peer-to-peer file sharing, may result in criminal and civil penalties as well as in disciplinary action by the College. Find detailed information on peer-to-peer file sharing, copyright compliance, violations and penalties in the Academic Bulletin and Student Handbook in the Student Services section.

Campus Safety

Information related to campus safety, including campus behavior and disorders, children on campus, drug-free workplace policy, harrassment and student code of conduct can be found in the General Information section of the Academic Bulletin and Student Handbook.

Safety Tips

  • Be alert and aware of your surroundings.
  • Think about and plan your walking and driving routes. Vary your routine from time to time. This may include parking in a different place each week, taking a different route to class each week, etc.
  • Avoid walking alone, particularly during evening hours.
  • Stay away from dark, vacant, and isolated areas.
  • Keep your car locked when parked and while driving.
  • Keep your belongings locked out-of-sight in your vehicle.
  • Keep your personal belongings in sight and with you at all times
  • Report unauthorized persons and/or suspicious behavior to a Cleveland Community College employee immediately.
  • Crimes should be reported to the Vice President of Technology, Campus Safety/Security, and CIO, Jonathan Davis, at 704-669-158 or The Security office is room 1121 in the Hunt Campus Center.

Campus Crime Statistics

Notice of Nondiscrimination

Discrimination/Harassment Complaint Form

Cleveland Community College is an equal opportunity educational institution and employer. The College does not practice or condone discrimination on the grounds of race, national origin, religion, sex, pregnancy, disability, age, veteran status or other non-relevant factors in administration of employment policies, educational policies, admissions policies, and financial aid programs. Inquiries or complaints concerning Title VI and VII of the Civil Rights Act of 1964 and 1991, Title IX of the Education Amendments of 1972, 20 U.S.C. Section 1681 et seq. (Title IX) and its implementing regulations, 34 C.F.R. Part 106, the Rehabilitation Act of 1973, and the Americans with Disability Act of 1990, or any other Federal non-discrimination legislation should be referred to one of the following:

Employment Applicants or Current Employees:
Allen Kniceley
Human Resources & Safety Manager

Prospective or Current Students:
Andy Gardner
Vice President, Student Services

State Authorization

Cleveland Community College is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA) which allows students in participating states and territories to enroll in online distance education classes.

CCC is complying with Federal Requirements by monitoring incoming applicants for out-of-state students who may wish to enroll in online programs or individual courses. If applicants from a State not authorized by CCC attempt to enroll, the College will notify the students of their ineligibility and remove them from courses for which they are registered.

Please visit State Authorization for more information.

Student Complaint Process

Cleveland Community College Student Complaint Process

Cleveland Community College desires to resolve student grievances, complaints, and concerns in an expeditious, fair, and amicable manner. Students should follow the College’s Student Complaint Process and complete the Student Complaint Form or Discrimination/Harassment Complaint Form.

If you have any questions about the complaint process, please contact:

Dr. Andy Gardner, Vice President of Student Affairs
137 South Post Road
Shelby, NC 28152

Telephone: (704) 669-4041

The North Carolina Post-Secondary Education Complaint Process

If a student is unable to resolve a complaint against an institution by completing the complaint/grievance process established by the institution, a student may appeal to the state of North Carolina. Please review the Student Complaint Policy and Student Complaint Form and submit all information to:

North Carolina Post-Secondary Education Complaints

c/o Student Complaints

University of North Carolina Systems Office

910 Raleigh Road, Chapel Hill, NC 27515-2688

919-962-4550 or send an email to:

Website: North Carolina Post-Education Complaints

State Authorization SARA-NC Complaint Process

Students not residing in North Carolina and enrolled in a North Carolina institution may submit complaints to NCSEAA only after completing the complaint process established by the institution attended by the student.  SARA-NC is the portal for North Carolina. Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form (PDF).

Contact Information:
SARA North Carolina
North Caroline State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709

T: (855) SARA-1-NC (727-2162)
T: (919) 549-8614, ext. 4667

Website: SARANC

SACSCOC Student Complaint Process

Students who have exhausted institutional grievance processes and are still dissatisfied with the outcome may file a complaint with Cleveland Community College’s accrediting agency. CCC is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas, and certificates. Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure.

Contact Info:
Southern Association of Colleges and Schools Commission on Colleges
1866 Southern Lane
Decatur, Georgia 30033-4097

Telephone: (404) 679-4500
Website: The Southern Association of Colleges and Schools Commission on Colleges

Inquiries to SACSCOC should relate only to the accreditation status of the institution and not to general admission requirements, financial aid, educational programs or issues involving application of academic regulations.

The Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) expects individuals to attempt to resolve complaints against the College through all means available to the student, including following the College’s own procedures, before submitting a complaint to the Commission. Therefore, the Commission’s usual practice is not to consider a complaint that is currently in administrative proceedings, including institutional proceedings, or in litigation.

However, if there is substantial, credible evidence that indicates systemic problems with an accredited institution, the Commission may, at its discretion, choose to proceed with the review.

The Commission will neither entertain complaints that are not in writing or which are anonymous, nor will it consider complaints sent electronically or through facsimile transmission. In addition, the Commission will not act on complaints submitted on behalf of another individual or complaints forwarded to the Commission.