Students who have exhausted institutional grievance processes and are still dissatisfied with the outcome may file a complaint with Cleveland Community College’s accrediting agency. CCC is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas and certificates. Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure.
Contact Info:
Southern Association of Colleges and Schools Commission on Colleges
1866 Southern Lane
Decatur, Georgia 30033-4097
Telephone: (404) 679-4500
Website: The Southern Association of Colleges and Schools Commission on Colleges
Inquiries to SACSCOC should relate only to the accreditation status of the institution and not to general admission requirements, financial aid, educational programs or issues involving application of academic regulations.
The Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) expects individuals to attempt to resolve complaints against the College through all means available to the student, including following the College’s own procedures, before submitting a complaint to the Commission. Therefore, the Commission’s usual practice is not to consider a complaint that is currently in administrative proceedings, including institutional proceedings, or in litigation.
However, if there is substantial, credible evidence that indicates systemic problems with an accredited institution, the Commission may, at its discretion, choose to proceed with the review.
The Commission will neither entertain complaints that are not in writing or which are anonymous, nor will it consider complaints sent electronically or through facsimile transmission. In addition, the Commission will not act on complaints submitted on behalf of another individual or complaints forwarded to the Commission.
