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Career Services provides skill assessment services, employability skills training, and career development counseling to unemployed and underemployed adults. The staff of Career Services works one-on-one with industries facing layoffs or closures; educates affected employees in developing soft skills and job seeking skills; works closely with local partners to help the workforce access available services; and, serves existing industry expansions, and future employment needs by identifying and training a workforce with interview and job-readiness skills.

The core objectives of Career Services includes assessment of an individual’s assets and limitations, development of positive self-concept, employability skills, communication skills, problem-solving skills, and awareness of the impact of information technology in the workplace.

Achievement of a North Carolina Career Readiness Certificate (NCRC) is a major goal of Career Services. NCRC course objectives will incorporate preparation for successful completion of testing related to Workplace Documents, Applied Math, and Graphic Literacy through the WorkKeys skills assessment system.

Human Resources Development

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National Career Readiness Certificate 

The National Career Readiness Certificate is a nationally recognized, research-based, portable credential that certifies essential skills needed for success in the workplace. It’s used by employers to gauge a job candidate’s competencies in Applied Math, Graphics Literacy and Workplace Documents. Some companies in Cleveland County require or prefer job candidates to earn the NCRC credential before allowing them to apply for jobs. Students enrolled in the NCRC online class will take the pre-assessment (practice test questions) to gauge their current level in all three sections of the NCRC to ensure they are ready to take the exam. The online class also gives students an opportunity to skill up on any section to raise their skill level before taking the final exam. Students who complete the NCRC exam can earn a Bronze, Silver, Gold or Platinum certificate. CCC offers a credit-by-credential for Humanities 115 – Critical Thinking, to students who score a Gold or above on the NCRC exam. 

Certifications and Renewals

Contact Information

Human Resources Development

Chad Chastain (704) 669-4224
Marilyn Ramsey (704) 669-4272

North Carolina Career Readiness Certificate

Danielle Beam (704) 669-4033

Certifications and Renewals

(704) 669-4015