Job Skills | Cleveland Community College, Shelby, NC

Career Readiness

Career Readiness courses are short-term training opportunities that prepare individuals to explore a career, successfully find and land a job, and acquire the skills to become a top-performing employee. Students are introduced to local labor market needs, opportunities, and industry sector career pathways.

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The Career Readiness lab is located on the first floor of the LeGrand Center in Room 6103. If you are unemployed or underemployed call Danielle Beam today, 704-669-4033.

Current Class Schedule

NCWorks Online Career Services

These classes help students register on NCWorks Online and provides guidance on how to use the many resources available to prepare for and find a job.

Résumé and Interviewing Skills

Students learn and apply technology skills to create a personalized résumé, learn how to properly complete a job application, dress for success, and prepare for various types of job interview situations and questions.

Career Planning and Assessment

This course is designed to assess the interests, attitudes, aptitudes, and readiness as it relates to career, employment, and educational goals. Students use various career interest assessments to better understand their own unique interests and set career goals. Students are exposed to a variety of local job training opportunities and career pathways.

Computer Training

Financial Literacy

This course is designed to help students understand real-life economic concepts and applications that will enable them to make better informed decisions as it relates to their role as a member of the workforce.

Working Smart: Soft Skills for Workplace Success

This 24-hour credential will better equip job seekers with essential skills needed in today’s workplace and in life. In addition to learning new skills, participants will learn how to apply these life skills in their everyday lives, have an opportunity to network with others, and earn a state-recognized credential.

Contact: Marilyn Ramsey, Career Services Training Coordinator, 704-669-4272 or

ACT National Career Readiness Certificate (NCRC)

The NCRC is used by employers when making hiring decisions to gauge the competency and fit of a job candidate. The NCRC is an industry-recognized, portable, research-based credential that certifies essential skills in Applied Math, Graphics Literacy and Workplace Documents.


NCRC Skill-up Course

This class is offered as an online class twice each month and utilizes a computer-based, self-paced program that provides pre-testing and skill-up to assure individuals are ready for the NCRC exam. Everyone planning to take the NCRC exam is encouraged to take this course first and be fully prepared to do their very best on the exam. The NCRC Skill-up Course is not required prior to taking the NCRC exam, but it is highly recommended.


The NCRC exam is offered twice monthly and requires approximately 3 1/2 hours to complete. Exam space is limited, and pre-registration is required. NCRC2We highly recommend taking the NCRC Skill-up course before taking the NCRC exam to ensure your exam score is the best it can be. CCC offers a credit-by-credential for the course Humanities 115 – Critical Thinking for students who score a Gold or above on the NCRC exam.

NCRC Online Class

Call 704-669-4033 for more information or to schedule your career certification class or test, or email Danielle Beam, Career Services Assessment Coordinator, at

Pre-Employment Testing

We provide customized pre-employment testing and training services for local employers. Examples of pre-employment testing include:

  • Greenheck Employment Test
  • Clearwater Employment Test

Contact: Robert Ramseur, Testing  Coordinator, 704-669-4228,

  • Test of Adult Basic Education (TABE)

Contact Matthew Hansen, College and Career Readiness Specialist,  704-669-4050,

Community Focused Workforce Development

Any of our Career Readiness training topics such as basic computer training, job interviewing, résumé preparation, and financial literacy training can be offered in your community.

We currently offer courses at the following locations:

  • Mt. Calvary Baptist Church
  • Palmers Grove Baptist Church

Contact: Chad Chastain, Director of Career Services, 704-669-4224

NCWorks Certified Work Ready Community

ACT Logos

NCWorks is North Carolina’s comprehensive workforce development effort. The NCWorks Certified Work Ready Community designation was awarded to Cleveland County in 2015 and provides a foundation for workforce development activities based on the National Career Readiness Certification (NCRC).

The NCWorks Certified Work Ready Community designation indicates Cleveland County has met rigorous requirements including:

  • A high level of local collaboration among supporters to improve and implement workforce development activities
  • Sustained progress in improving the high school graduation rate, working toward a goal of 94%
  • Awareness among local business and industry of the potential value of the National Career Readiness Certificate as an indicator of workplace skills and success

Community supporters of the NCWorks Certified Work Ready Community initiative include Cleveland Community College, Cleveland County Economic Development Partnership, Cleveland County Chamber, Cleveland County Schools, Region C Workforce Development Board, and the NC Division of Workforce Solutions.

Additional Information Links

NC Chamber – NCWorks Certified Work Ready Community
ACT Work Ready Communities
ACT National Career Readiness Certificate