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Resources for Students Affected by Coronavirus

CCC Resources

Access to Technology

In the event that our campus buildings are inaccessible due to COVID, CCC will work with students to minimize the effect on their ability to participate in classes.

This will include providing free, public WiFi access to the Students-Guest network from designated parking areas. We will provide a map to show the approximate coverage area.

For technology-related needs, please contact the Help Desk at 704-669-4133 or

Accessibility Services

Cleveland Community College is dedicated to providing equal educational opportunities to all students. We will continue to assist students with accommodations. For more information, please contact Nedra Maddox, Director of Student Support Services at

Adult High School

Adult High School and High School Equivalency – Contact the College and Career Readiness Center at 704-669-4050 or email


For support from an Academic Advisor, please send an email to your assigned advisor.  You can email your advisor through your MyCleveland (through a link on the left hand side), or using Aviso on your applications page. For general advising questions, please email

GPS New Student Orientation

An advisor will be in contact with all new students regarding orientation.

Financial Aid

For any questions regarding Financial Aid, please contact us via email at  Students receiving veterans’ benefits should contact  It is important for students receiving Financial Aid benefits to continue in their courses once they resume later this month.  Current guidance from the Department of Education is clear that students who stop attending must have their benefits reassessed.  If you are not able to continue in your classes and have received financial aid for the semester, please be sure to contact

High School Students

Career and College Promise (CCP) students who are currently enrolled will be advised through online advising. Your CCP advisors are working remotely and are available through email at

High School Equivalency

If you need information on completing your GED, please contact


Many library resources are available online. If you need assistance accessing these resources, email with your questions.

TRIO Student Support Services

You may be eligible for TRIO-Student Support Services if you are a first-generation college student, you have financial need or you have a documented disability. For more information or to apply, contact Sharisse Robinson, TRIO-SSS Project Director, at


Available Summer, Fall and Spring semesters, online tutoring covers almost every subject and is free to enrolled students. The tutoring service can be accessed from any internet-enabled PC or Mac, and even from your smartphone or tablet.  For more information on tutoring, contact

Community Resource

CCC is dedicated to providing information and guidance for community resources that may support students and assist with reaching personal and academic goals.

The Coronavirus has prompted many businesses, both local and regional, to enact new policies to help customers react to the situation at hand. This document has been updated with new information specifically regarding changes due to the Coronavirus.

211-United Way Supported Helpline (Dial #2-1-1)

211 is a free, confidential referral and information helpline and website that connects people of all ages and from all communities to the essential health and human services they need, 24 hours a day, seven days a week. 211 can be accessed by phone or computer.



City of Shelby: Public Notice

Duke Energy

SunTrust and BB&T (Truist Bank)


FREE Internet Access to Qualifying homes with students.  Call 1-844-579-3743 to enroll.

Coronavirus Knowledge Resources

NCDHHS Coronavirus Resource Page (State Specific Information)

CDC (Center for Disease Control) Coronavirus Resource Page

WHO (World Health Organization) Coronavirus Resource Page

Cleveland County Food Resource

Neal Senior Center is providing an emergency food pantry, by appointment only. You can make an appointment by calling 704-482-3488. The pick-up location is 100 T.R. Harris Drive in Shelby.