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The Associate Degree Nursing curriculum provides knowledge, skills, and strategies to integrate safety and quality into nursing care, to practice in a dynamic environment, and to meet individual needs which impact health, quality of life, and achievement of potential. Coursework includes and builds upon the domains of healthcare, nursing practice, and the holistic individual. Content emphasizes the nurse as a member of the interdisciplinary team providing safe, individualized care while employing evidence-based practice, quality improvement, and informatics. Graduates of this program are eligible to apply to take the National Council Licensure Examination (NCLEX-RN). Employment opportunities are vast within the global healthcare system and may include positions within acute, chronic, extended, industrial, and community healthcare facilities. Accreditation Commission for Education in Nursing (ACEN) The associate degree nursing program at Cleveland Community College located in Shelby, North Carolina is accredited by the: Accreditation Commission for Education in Nursing (ACEN) 3390 Peachtree Road NE, Suite 1400 Atlanta, GA 30326 (404) 975-5000 The most recent accreditation decision made by the ACEN Board of Commissioners for the associate degree nursing program is initial accreditation. Associate Degree Nursing Program Outcomes Licensure Pass Rate Year        NCLEX-RN Pass Rate  2024 93% Program Completion  Admit Year Graduation Year Admitted Students Graduated with Cohort Completion Rate %  2022 2024 77 60 78% Job Placement Rates Graduation Year Employment Rate Within Six Months of Graduation  2024 100%                  Admission and Selection Criteria CCC has established admissions and selection procedures to ensure students are admitted and selected in a consistent and equitable manner. Completion of these requirements will not guarantee admission to the program. All applicants are encouraged to attend a Health Sciences Symposium, which is held in June and November, to learn more information about the program. All admissions criteria must be completed and submitted to the Admissions Office prior to the program deadline. The deadline is January 25. Admission Requirements Application to the College and NC Residency Reading/English: Meet one of the following to demonstrate proficiency: • Completion of prerequisites to be eligible to register for ENG 111 without corequisite (or currently enrolled) • Completion of ENG 111 or equivalent with a minimum of "C" • Have a 2.8 or higher unweighted high school GPA • Provide satisfactory placement test scores • Provide proof of completion of an associate or bachelor's degree (if applicable) • TEAS Score of 65 or higher   Test of Essential Academic Skills (TEAS) Testing Information The TEAS is designed specifically to assess the preparedness of students applying to a health sciences program. TEAS scores are good for 5 years and must have a minimum of 30 days between each test. Students must register for the test through ATI at www.atitesting.com. TEAS testing information: Paper and pencil will be provided No smartwatches or any other programmable devices are allowed Cell phones must be turned off No food or drink allowed, unless medically necessary Photo ID required ATI login information Post-Provisional Acceptance Requirements An email notification of provisional acceptance will be sent by February 20. The following must be completed to satisfy acceptance requirements: Attend nursing orientation Complete CCC Health Sciences Medical Form Criminal background check and 12-panel drug screen obtained through a secure compliance tracking database The following immunizations are required (more information will be provided during orientation): Complete 2-Step TB Test or IGRA Hepatitis B Influenza (required between 9/1 - 10/31) or of current Influenza Season Varicella Td or TDaP MMR CPR Certification will be offered the first week of class (first fall semester only) and must remain current throughout the program. Verification of current PN licensure or Nurse Aide I certification with no substantiated findings is required for entry in program. Once admitted, students are not required to remain on the Nurse Aide I registry through the duration of the program. Comply with the Technical Standards outlined for the program Highly recommended for all students to have health insurance Clinical facilities may require criminal background checks, drug screenings, and/or proof of US citizenship prior to or during participation in the clinical portion of the program. A student who is unable to complete the clinical portion of the program will not be able to graduate. Criminal background checks, drug screenings, credit checks, and/or proof of US citizenship may also be required after graduation by examination boards, state licensing boards, and employing agencies. Essential Functions and Technical Standards Purpose Statement The provided text outlines the essential standards and expectations for students in a clinical program. It emphasizes the need for students to demonstrate cognitive, critical thinking, interpersonal, behavioral, physical, and communication skills required for high-quality patient care. Reasonable accommodations for documented disabilities are considered, but students must independently meet performance standards set by clinical sites and the college. Failure to meet these standards may prevent program completion. The standards reflect job requirements for entry-level professionals and ensure patient safety. Examples are illustrative but not exhaustive. Capability Standard Examples of Technical Standard Found in the Program and Related to Industry Cognitive Ability/Critical Thinking Skills Nursing students will be involved in acquiring knowledge, processing information, and making decisions. They include analyzing, evaluating, and synthesizing data to solve problems, form judgments, and create solutions. Gather information, analyze cause-effect relationships, monitor health changes, and set goals with interventions. Tactile Skills Sense of touch sufficient to discern information.  Perform a physical assessment, palpation, monitor skin temperature  Visual Skills: Visual ability to monitor and assess patient care needs. Observe patient responses to treatment. Detect changes in skin color. Read sphygmomanometer. Mobility/Motor Skills  Demonstrate dexterity, coordination, and strength to perform nursing tasks safely, including handling up to 50 pounds. Ability to lift, transfer, or adjust patients safely—the ability to walk, bend, stretch, and stand for extended periods.  Auditory Skills  Hearing ability to monitor and assess health needs. Hear equipment/emergency alarms and calls for assistance. Listen to heart, lung, and blood pressure sounds.  Visual Skills  Visual ability to monitor and assess patient care needs. Observe patient responses to treatment. Detect changes in skin color. Read sphygmomanometer. Interpersonal and Behavioral Skills Interact effectively with diverse groups, maintain emotional stability under stress, adapt to change, and build professional relationships. Demonstrate sound judgment, timely care, accountability, adaptability to feedback, respect for patients, teamwork, and professionalism. Communication Skills Communicate effectively in English using verbal, nonverbal, and written formats with others. Answer questions, document patient data accurately, use proper terminology, interpret orders, record responses, and practice active listening. Occupational Exposure Manage multiple roles under stress while ensuring safety through proper precautions against hazards and infectious materials. To encounter harmful substances -bloodborne pathogens, infectious diseases, hazardous chemicals. Potentially harmful needlestick injuries, exposure to bodily fluids, and exposure to airborne contaminants while caring for patients. Legal/ethical dilemmas. Liability issues. Traditional Pathway Fees - Estimated Total Cost for Program Fee Description  Year 1  Year 2  Tuition (NUR Courses Only)  $1748.00  $1520.00 Program Fee (ATI Fee)  $1540.00  $0 Lab Fees  $72.00   $36.00 Background, Drug Screen, & Immunization Tracker  $144.00  $82.00 Clinical Tracker  $40.00  $40.00 Health Sciences Fee (Uniforms Included)  $200.00  $0 Malpractice Insurance  $16.00  $16.00 CPR Card  $10.00  $0 Textbooks (NUR Courses Only For Both Years)  $400.00 - $800.00  $0 Pinning Fee  $0  $75.00 Estimated Total $4170.00 - $4570.00  $1769.00 Estimated Grand Total (2 Years)  $5939.00-$6339.00 Understanding the Ranking Process When all admissions requirements have been met, qualified applicants are ranked using a point system. Enrollment in related courses is not required for acceptance; however, extra points will be awarded for each related course, completed by the deadline, based on the grade earned in the course. If the course is repeated, the highest grade earned will be used in the ranking. A = 4 points B = 3 points C = 2 points (no points are awarded for grades lower than C) AP credit is based on the individual scores: 5 = 4 points 4 = 3 points 3 = 2 points (no points are awarded for scores lower than 3) Related course points will be added to the total TEAS score for the ranking. Applicants with the highest ranked scores will be accepted. In the event of a tie, a Traditional Pathway applicant with the highest science score on the TEAS will be ranked higher, and the GPA will be used for LPN to ADN Pathway applicants. An alternate list will be maintained in ranking order. Alternates will only be accepted if a space becomes available. Applicants not admitted to the program must reapply. The below charts can be used to track related course points based on pathway. Related courses for Traditional Pathway: Course  Grade  Points Earned  BIO 168      BIO 169     CNA (with clinical experience)     ENG 111     PSY 150 or SOC 210     Reentry Process For students seeking reentry to the Associate Degree Nursing program: All requests for reentry into the nursing program must be approved by the Admissions Office and the Nursing Director prior to implementation. Only one reentry will be considered for the nursing program. Applied and Not Accepted to Program Students not selected to the program may reapply for the next year by completing a new health sciences application. All applications for admission must be updated annually. Grading Policy All NUR Courses must receive a grade of B or higher, and all other courses in the program must receive a grade of C or higher.

The Associate Degree Nursing-LPN-RN curriculum provides knowledge, skills, and strategies to integrate safety and quality into nursing care, to practice in a dynamic environment, and to meet individual needs which impact health, quality of life, and achievement of potential. Coursework includes and builds upon the domains of healthcare, nursing practice, and the holistic individual. Content emphasizes the nurse as a member of the interdisciplinary team providing safe, individualized care while employing evidence-based practice, quality improvement, and informatics. Graduates of this program are eligible to apply to take the National Council Licensure Examination (NCLEX-RN). Employment opportunities are vast within the global healthcare system and may include positions within acute, chronic, extended, industrial, and community healthcare facilities. The bridging option offers credentialed Licensed Practical Nurses 42 hours of credit for Prior Learning credit. The remaining coursework to complete the AAS in Nursing requires an additional 35 semester hours of course-work as outlined. Accreditation Commission for Education in Nursing (ACEN) The associate degree nursing program at Cleveland Community College located in Shelby, North Carolina is accredited by the: Accreditation Commission for Education in Nursing (ACEN) 3390 Peachtree Road NE, Suite 1400 Atlanta, GA 30326 (404) 975-5000 The most recent accreditation decision made by the ACEN Board of Commissioners for the associate degree nursing program is initial accreditation. Associate Degree Nursing Program Outcomes Licensure Pass Rate Year        NCLEX-RN Pass Rate  2024 93% Program Completion  Admit Year Graduation Year Admitted Students Graduated with Cohort Completion Rate %  2022 2024 77 60 78% Job Placement Rates Graduation Year Employment Rate Within Six Months of Graduation  2024 100%                    Admission and Selection Criteria CCC has established admissions and selection procedures to ensure students are admitted and selected in a consistent and equitable manner. Completion of these requirements will not guarantee admission to the program. All applicants are encouraged to attend a Health Sciences Symposium, which is held in June and November, to learn more information about the program. All admissions criteria must be completed and submitted to the Admissions Office prior to the program deadline. The deadline is August 25 for the LPN to ADN Pathway.   Admission Requirements - LPN to ADN Pathway  The LPN to ADN Pathway is an option designed for students who have already met the requirements to be a Licensed Practical Nurse and wish to further their education to earn an Associate Degree in Nursing. This pathway has a spring semester entry. Upon successful completion of the LPN Licensure issued by the Board of Nursing the student will receive credit by credential for NUR 111 (Intro to Health Concepts), NUR 112 (Health-Illness Concepts), NUR 113 (Family Health Concepts), NUR 114 (Holistic Health Concepts) and NUR 211 (Healthcare Concepts).  Application to the College and NC Residency Submit official high school transcript or equivalent (or proof of a Bachelor's/Associate's Degree) Reading/English: Meet one of the following to demonstrate proficiency: Completion of prerequisites to be eligible to register for ENG 111 without corequisite Completion of ENG 111 or equivalent with a minimum of "C" Have a 2.8 or higher unweighted high school GPA Provide satisfactory placement test scores Provide proof of completion of an associate or bachelor's degree (if applicable) LPN Licensure with no substantiated findings Complete the following required courses: BIO 168 BIO 169 PSY 150 Meet one of the following criteria: TEAS Score of 65 or higher Cleveland Community College PN graduate with LPN licensure* Currently employed with 5 consecutive verifiable years as an LPN (verified by Human Resources)* *Students meeting one of the two LPN licensure criteria will automatically receive 75 points for their TEAS score. Students with a valid TEAS score higher than 75 may submit the TEAS score to be calculated in the ranking score. Program Total Number of Academic Terms to Complete Program Total Credit/Clock Hours Required to Complete Program Total Nursing Credit/Clock Hours Required to Complete Program Total Credit/Clock Hours Awarded for Prior Learning (if applicable)  LPN to ADN 3 Semesters 77 Credit Hours Other Remaining General Education Courses: BIO 275 (4) ENG 112 (3) PSY 241 (3) Humanities (3) Total 13 Credit Hours 22 Credit Hours NUR 214 (4) NUR 221 (9) NUR 223 (9) Total 22 Credit Hours NUR Courses NUR 111 (8) NUR 112 (5) NUR 113 (5) NUR 114 (5) NUR 211 (5) Total 28 Credit Hours General Education Courses BIO 168 (4) BIO 169 (4) ENG 111 (3) PSY 150 (3) Total 14 Credit Hours Grand Total 42 Credit Hours Test of Essential Academic Skills (TEAS) Testing Information The TEAS is designed specifically to assess the preparedness of students applying to a health sciences program. TEAS scores are good for 5 years and must have a minimum of 30 days between each test. Students must register for the test through ATI at www.atitesting.com. TEAS testing information: Paper and pencil will be provided No smartwatches or any other programmable devices are allowed Cell phones must be turned off No food or drink allowed, unless medically necessary Photo ID required ATI login information Post-Provisional Acceptance Requirements An email notification of provisional acceptance will be sent by September 20. The following must be completed to satisfy acceptance requirements: Attend nursing orientation Complete CCC Health Sciences Medical Form Criminal background check and 12-panel drug screen obtained through a secure compliance tracking database The following immunizations are required (more information will be provided during orientation): Complete 2-Step TB Test or IGRA Hepatitis B Influenza (required between 9/1 - 10/31) or of current Influenza Season Varicella Td or TDaP MMR CPR Certification Verification of current PN licensure with no substantiated findings is required for entry in program. Once admitted, students are required to maintain their PN licensure through the duration of the program, with no substantiated findings Comply with the Technical Standards outlined for the program Highly recommended for all students to have health insurance Clinical facilities require criminal background checks, drug screenings, and/or proof of US citizenship prior to or during participation in the clinical portion of the program. A student who is unable to complete the clinical portion of the program will not be able to graduate. Criminal back checks, drug screenings, and/or proof of US citizenship may also be required after graduation by examination boards, state licensing boards, and employing agencies. Essential Functions and Technical Standards Purpose Statement The following standards reflect reasonable expectations of students. In adopting these standards, the program is mindful of the patient’s right to safe and high-quality healthcare by students. The student must be able to apply the knowledge and skills necessary to function in a broad variety of clinical situations while providing high-quality patient care. These standards reflect what may be required for employment of the entry-level professional. It is important that students who are admitted possess cognitive and critical thinking skills, interpersonal skills, behavioral skills, physical skills, and communication skills necessary to practice in the field. Reasonable accommodations for students with documented disabilities will be considered on an individual basis, but each student must be able to independently perform all performance standards demanded by the clinical site and the College. Accommodations will be provided in accordance with Disabilities Services at Cleveland Community College. The following abilities/skills are required, with or without accommodations. Students must meet the following technical standards and maintain satisfactory demonstration of these standards for progression throughout the program. Students unable to meet these technical standards will not be able to complete the program. The examples used are not all-inclusive. Capability Standard Examples of Technical Standard Found in the Program and Related to Industry Cognitive Ability/Critical Thinking Skills Nursing students will be involved in acquiring knowledge, processing information, and making decisions. They include analyzing, evaluating, and synthesizing data to solve problems, form judgments, and create solutions. Gather information, analyze cause-effect relationships, monitor health changes, and set goals with interventions. Tactile Skills Sense of touch sufficient to discern information.  Perform a physical assessment, palpation, monitor skin temperature. Mobility/Motor Skills  Demonstrate dexterity, coordination, and strength to perform nursing tasks safely, including handling up to 50 pounds.  Ability to lift, transfer, or adjust patients safely—the ability to walk, bend, stretch, and stand for extended periods. Auditory Skills  Hearing ability to monitor and assess health needs. Hear equipment/emergency alarms and calls for assistance. Listen to heart, lung, and blood pressure sounds. Visual Skills Visual ability to monitor and assess patient care needs. Observe patient responses to treatment. Detect changes in skin color. Read sphygmomanometer. Interpersonal and Behavioral Skills Interact effectively with diverse groups, maintain emotional stability under stress, adapt to change, and build professional relationships. Demonstrate sound judgment, timely care, accountability, adaptability to feedback, respect for patients, teamwork, and professionalism. Communication Skills Communicate effectively in English using verbal, nonverbal, and written formats with others. Answer questions, document patient data accurately, use proper terminology, interpret orders, record responses, and practice active listening. Occupational Exposure Manage multiple roles under stress while ensuring safety through proper precautions against hazards and infectious materials. To encounter harmful substances -bloodborne pathogens, infectious diseases, hazardous chemicals. Potentially harmful needlestick injuries, exposure to bodily fluids, and exposure to airborne contaminants while caring for patients. Legal/ethical dilemmas. Liability issues. LPN to ADN Pathway Fees - Estimated Total Cost for Program Fee Description Year 2 Tuition (NUR Courses Only) $2204.00 Program Fee (ATI Fee) $1150.00 Lab Fees $36.00 Background, Drug Screen, & Immunization Tracker $144.00 Clinical Tracker $40.00 Health Science Fee (Uniforms Included) $200.00 Malpractice Insurance $16.00 Pinning Fee $75.00 Textbooks (NUR Courses Only) $400.00-$800.00 Estimated Total $4265.00-$4665.00 Understanding the Ranking Process When all admissions requirements have been met, qualified applicants are ranked using a point system. Enrollment in related courses is not required for acceptance; however, extra points will be awarded for each related course, completed by the deadline, based on the grade earned in the course. If the course is repeated, the highest grade earned will be used in the ranking. A = 4 points B = 3 points C = 2 points (no points are awarded for grades lower than C) AP credit is based on the individual scores: 5 = 4 points 4 = 3 points 3 = 2 points (no points are awarded for scores lower than 3) Related course points will be added to the total TEAS score for the ranking. Applicants with the highest ranked scores will be accepted. In the event of a tie, preference will be  given to CCC students. For non CCC students, the GPA will be used as the final deciding factor. An alternate list will be maintained in ranking order. Alternates will only be accepted if a space becomes available. Applicants not admitted to the program must reapply. The below charts can be used to track related course points based on pathway. Related courses for LPN to ADN Pathway: Course Grade Points Earned BIO 275     ENG 112 HUM 115     PSY 241 Reentry Process For students seeking reentry to the Associate Degree Nursing program: All requests for reentry into the nursing program must be approved by the Admissions Office and the Nursing Director prior to implementation. Only one reentry will be considered for the nursing program. Applied and Not Accepted to Program Students not selected to the program may reapply for the next year by completing a new health sciences application. All applications for admission must be updated annually. Grading Policy All NUR Courses must receive a grade of B or higher, and all other courses in the program must receive a grade of C or higher.

Basic Law Enforcement Training (BLET) is designed to teach students essential skills required for entry-level employment as law enforcement officers with state, county, or municipal governments, or with a private enterprise. This program uses State-commission-mandated topics and methods of instruction. General subjects include, but are not limited to, criminal, juvenile, civil, traffic, and alcoholic beverage laws; investigative, patrol, custody, and court procedures; emergency responses; and ethics and community relations. All instructors hold General Instructor Certification from the North Carolina Criminal Justice Education and Training Standards Commission. Successful graduates receive a curriculum certificate and are eligible to be sworn as law enforcement officers through the North Carolina Criminal Justice Education and Training Standards Commission and/or the North Carolina Sheriff’s Education and Training Standards Commission once they are hired by a law enforcement agency. Academic Progress The Basic Law Enforcement Training student must maintain a grade of seventy (70) or above on all practical and written tests. The minimum passing grade for BLET firearms is eighty (80). Some dexterity tests, such as POPAT, require a one-hundred (100) percent pass rate. Admission and Program Requirements In order to be eligible for admission to the BLET program offered at Cleveland Community College, an individual must: Meet the Minimum Standard for Employment Criteria outlined in North Carolina Code Book-General Statute 17-A and Title-12 Chapter 9 North Carolina Administrative Code Be 20 years of age by the first day of class Provide an official high school, Adult High School, or GED transcript Provide copy of birth certificate and driver's license Pass a medical physical exam (F1 & F2 forms to be completed by the student and the F2 form to be completed by a licensed physician) Note: Physician must sign both forms Not have committed a felony or serious misdemeanor(s) Possess a valid North Carolina driver’s license Be a U.S. citizen Be of good moral character Obtain sponsorship from a North Carolina public law enforcement agency Provide the School Director with a certified criminal record check for local and state records for the time period since the trainee has become an adult and from all locations where the trainee has resided since age 16. An Administrative Office of the Courts criminal record check or a comparable out-of-state record check will satisfy this requirement Meet, and be interviewed by, the BLET director Provide a copy of military discharge form (DD-214 long form) if a current or former member of the military Note: Students may also have to obtain a SF-180 form Complete an application for admission to the College (Additional information and a link to the application is available in the How to Apply section of the website.) Complete and submit to the BLET director an application for admission into the BLET program. Application for admission forms and detailed information must be obtained from the BLET director. Contact Student Affairs at 704-669-4081 to set up an appointment to take the reading placement test. Students are required to place into the 10th grade reading level or higher within one (1) year prior to admission into BLET. Selection Process All sixteen admission requirements must be met Final selection for admission is based on a review of the required admission requirements Students who successfully complete the Basic Law Enforcement Training requirements must also successfully complete the North Carolina Criminal Justice Education and Training Standards Commission mandated examination, which is required to be employed as a law enforcement officer in the State of North Carolina. Enrollment in the Basic Law Enforcement Training program is limited. Applicants are advised to apply early. All applications for the Basic Law Enforcement Training program must be updated each semester. If there are any questions, please contact the Admissions Office at Cleveland Community College. Special Restrictions Cleveland Community College and the Basic Law Enforcement Training program have the goal to remain in full compliance with the federal Americans with Disabilities Act (ADA). However, job-related tasks have been established for this program and all students must be in full compliance with each of these tasks to be admitted. A listing of these tasks is available upon request. Students who successfully complete a Basic Law Enforcement Training (BLET) course accredited by the North Carolina Criminal Justice Education and Training Standards Commission and the North Carolina Sheriffs' Education and Training Standards Commission, will receive credit for the following courses toward the Associate in Applied Science degree in Criminal Justice Technology. Students must have successfully completed Basic Law Enforcement Training, and passed the Commission's comprehensive certification examination, since the year 2000.

The Medical Assisting curriculum prepares multi-skilled healthcare professionals qualified to perform administrative, clinical, and laboratory procedures. Coursework includes instruction in scheduling appointments, coding and processing insurance accounts, billing, collections, computer operations; assisting with examinations/treatments, performing routine laboratory procedures, electrocardiography, supervised medication administration; and ethical/legal issues associated with patient care.  Graduates of CAAHEP-accredited medical assisting programs may be eligible to sit for the American Association of Medical Assistants' Certification Examination to become Certified Medical Assistants. Employment opportunities include physicians' offices, health maintenance organizations, health departments, and hospitals. Accreditation Statement This program is accredited by the Commission on Accreditation of Allied Health Education Programs (http://www.caahep.org/) upon the recommendation of the Medical Assisting Education Review Board (MAERB). Contact the Commission on Accreditation of Allied Health Education Programs at 9355 - 113th St. N, #7709, Seminole, FL 33775 or call 727-210-2350. Competencies Upon successful completion of the Medical Assisting program, the student should be able to: Demonstrate critical thinking based on knowledge of the subject matter required for competence in the profession. Communicate professionally and effectively, both orally and in writing, while demonstrating respect for individual diversity. Incorporate cognitive knowledge implementing psychomotor domains in performing clinical and laboratory procedures. Demonstrate cognitive knowledge and awareness of providing patient care in accordance with local, state, and federal regulations, policies, laws, and patient rights, in the practice setting. Incorporate protective practices and quality control measures, relating to health and safety policies and procedures, to prevent accidents and maintain a safe work environment. Program Outcomes To prepare medical assistants who are competent in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains to enter the profession Program Effectiveness Exam Pass Rate Year Exam Passage  2023  100% 2022 67% 2021 88% 2020 100%  2019 100% The Medical Assisting program at Cleveland Community College has a five-year average of 91% for exam passage for the years 2019-2023. Job Placement Rate Year Job Placement  2023  100% 2022 83% 2021 75% 2020 90%  2019 89% The Medical Assisting program at Cleveland Community College has a five-year average of 86% for job placement for the years 2019-2023. Admission and Selection Criteria CCC has established admissions and selection procedures to ensure students are admitted and selected in a consistent and equitable manner. Completion of these requirements will not guarantee admission to the program. All applicants are encouraged to attend a Health Sciences Symposium, held in June and November, to learn more about the program. All admissions criteria must be completed and submitted to the Admissions Office prior to the program deadline of January 25. Admission Requirements Application to the College and NC Residency Reading/English: Meet one of the following to demonstrate proficiency: Completion of ENG 111 or equivalent with a minimum grade of "C" Completion of prerequisites to be eligible to register for ENG 111 without corequisite (or currently enrolled) Have a 2.8 or higher unweighted high school GPA Provide satisfactory placement test scores Provide proof of completion of an associate or bachelor's degree (if applicable) Post-Provisional Acceptance Requirements An email notification of provisional acceptance will be sent by February 20. The following must be completed to satisfy acceptance requirements: Attend program specific orientation Complete CCC Health Sciences Medical Form Criminal background check and 12-panel drug screen obtained through a secure compliance tracking database The following immunizations are required (more information will be provided during orientation): Complete 2-Step TB Test or IGRA Hepatitis B Influenza (required between 9/1 - 10/31) or of current influenza season Varicella Td or TDaP MMR CPR Certification Comply with the Technical Standards outlined for the program Highly recommended for all students to have health insurance Clinical facilities may require criminal background checks, drug screenings, and/or proof of US citizenship prior to or during participation in the clinical portion of the program. A student who is unable to complete the clinical portion of the program will not be able to graduate. Criminal background checks, drug screenings, credit checks, and/or proof of US citizenship may also be required after graduation by examination boards, state licensing boards, and employing agencies. Essential Functions and Technical Standards Purpose Statement The following standards reflect reasonable expectations of students. In adopting these standards, the program is mindful of the patient’s right to safe and high-quality healthcare by students. The student must be able to apply the knowledge and skills necessary to function in a broad variety of clinical situations while providing high-quality patient care. These standards reflect what may be required for employment of the entry-level professional. It is important that students who are admitted possess cognitive and critical thinking skills, interpersonal skills, behavioral skills, physical skills, and communication skills necessary to practice in the field. Reasonable accommodations for students with documented disabilities will be considered on an individual basis, but each student must be able to independently perform all performance standards demanded by the clinical site and the College. Accommodations will be provided in accordance with Disabilities Services at Cleveland Community College. The following abilities/skills are required, with or without accommodations. Students must meet the following technical standards and maintain satisfactory demonstration of these standards for progression throughout the program. Students unable to meet these technical standards will not be able to complete the program. The examples used are not all-inclusive. Capability Standard Examples of Technical Standard Found in Program and Related to Industry Cognitive Ability/Critical Thinking Skills Possess critical thinking skills adequate for making the necessary adjustments to meet the challenges in the examination room or office area. Possess short and long-term memory sufficient to perform required tasks. Ability to problem solve. Identify cause-effect relationships in clinical situations. Make appropriate decisions in an emergency. Make appropriate decisions where a situation is not clearly governed by specific guidelines. Be able to demonstrate satisfactory performance on written examination, including mathematical computations.  Physical Tactile Skills: Possess sense of touch sufficient to perform physical assessment and functions. Perform palpation of pulse and veins for venipuncture. Perform cardio-pulmonary resuscitation (CPR). Gross and Fine Motor Skills: Possess fine and gross motor skills adequate to enter data into a computer; perform functions of physical examination and those related to therapeutic interventions.  Seize, hold, grasp, and turn with hands; input data into computer (~30 wpm), remove sutures, exhibit manual hand and finger dexterity. Wash hands and don/remove gloves and other personal protective equipment as needed. Administer injections, insert catheters, and other patient duties.  Mobility Skills: Be able to move from area to area and maneuver in small spaces. Maintain good balance and use no devices that could impede patient safety/care.  Be able to reach, stoop, bend, kneel, and crouch; ambulate without assistance devices for long periods of time. Be able to independently exert force or lift up to 50 pounds to waist level. Be able to assist patients on and off examination tables, push or pull wheelchairs, carts, and gurneys.  Auditory Skills: Hearing ability (with corrective devices as needed) to listen and communicate with others.  Be able to hear instructions from medical and clerical members of the office staff with or without accommodation. Be able to hear monitors, alarms, cries for help, telephone conversations, and hear blood pressure sounds through the stethoscope.  Visual Skills: Possess visual acuity to differentiate instrumentation and suture. Possess depth perception to adequately assist physician or staff. Possess good hand-eye coordination.  Observe/assess patient responses, test results, and patient care documents. Vision correctable to 20/40 with normal depth perception and the ability to distinguish colors and read fine print. Detect changes in patient skin color or condition. Observe color involved in specimen testing. Distinguish between related drugs, liquids and gaseous chemicals.  Olfactory Skills: Differentiate smells in the physician’s office in order to ensure environmental safety and patient needs. Be able to distinguish and tolerate various odors during patient care.  Interpersonal Skills Ability to use interpersonal skills to be able to work well and communicate with various team members and staff. Ability to listen and question. Ability to take responsibility and be accountable for actions. Demonstrate respect for the patient, their privacy, and for family members. Develop and maintain effective, mature and sensitive professional relationships with other members of the heath care team. Establish rapport with patients, families and colleagues. Respect different religious beliefs and cultural factors displayed by a diverse population.  Behavioral Skills Be able to respond in an emotionally controlled manner in all situations. Accept responsibility for total patient care and avoid demonstrating personal stress or frustration when interacting with staff and patients. The student must not abuse any substance that may alter behavior.  Work as a team member. Tolerate physically taxing workloads. Function effectively under stress. Demonstrate self-motivation. Accept criticism and respond appropriately. Take responsibility for one's own actions and self-report errors or omissions. Accept constructive criticism and make appropriate adjustments to work methods. Maintain personal hygiene consistent with requirements for close contact with patients.  Communication Skills Ability to communicate with others by speech, hearing, reading, writing, language skills, and computer literacy. Communicate clearly in telephone conversations. Obtain and record written and oral medical histories. Read, comprehend, speak and write legibly in the English language. Initiate health teaching to document and interpret clinical actions; provide clear audible directions to patients. Relay the patient’s status to those with a need to know per HIPAA. Be able to bring in an interpreter for the patient or family that does not speak English. Occupational Exposure Possess the ability to self-protect by using standard precautions when coming in contact with any patient. Exposure to blood and body fluids and communicable and infectious diseases, requiring the wearing of personal protective equipment, i.e., masks, goggles, and gloves. Follow Blood Bourne Pathogen safety standards. Working with sharps and medical waste; exposure to sticks, burns. Exposure to latex and nitrile products if allergic. Exposure to assault and battery Environmental hazards – slippery floors, various levels of lighting, room temperatures, etc. Handle hazardous medications such as chemotherapy drugs. Be able to protect self and patient from radiation, and different toxic sterilants as well as infectious diseases. Legal/ethical dilemmas Liability issues Estimated Total Cost for Program Fee Description  Year 1  Year 2  Tuition (Med Courses)  $1582.00  $2114.00 Lab Fees  $192.00   $88.00 Background, Drug Screen, & Immunization Tracker  $0  $135.00 Health Science Fee (Includes Uniforms)  $200.00  $0 Malpractice Insurance  $0  $16.00 Textbooks (for both years)  $300.00  $200.00 Pinning Fee  $0  $50.00 Estimated Total $2274.00   $2603.00 Estimated Grand Total (2 Years)   $4877.00 Understanding the Ranking Process When all admissions requirements have been met, qualified applicants are ranked using a point system. Points will be awarded for each related course completed by the deadline, based on the grade earned in the course. If the course is repeated, the highest grade earned will be used in the ranking. A = 4 points B = 3 points C = 2 points (no points are awarded for grades lower than C) AP credit is based on the individual scores: 5 = 4 points 4 = 3 points 3 = 2 points (no points are awarded for scores lower than 3) Related course points will be added to create the total score for the ranking. Applicants with the highest ranked scores will be accepted. In the event of a tie, the GPA will be used to determine ranking order. An alternate list will be maintained in ranking order, and alternates will only be accepted if a space becomes available. Applicants not admitted to the program must reapply. The below chart can be used to track related course points. Course  Grade  Points Earned  BIO 168      BIO 169     ENG 111     CNA (with clinical experience)     PSY 150 or SOC 210     Reentry Process For students seeking reentry to the program: All requests for reentry must be approved by the Admissions Office and the program director prior to implementation. Only one reentry will be considered. Applied and Not Accepted to Program Students not selected to the program may reapply for the next year by completing a new health sciences application. All applications for admission must be updated annually. Grading Policy All courses must receive a grade of C or higher to complete the program.

The Medical Office Administration curriculum prepares individuals for employment as medical administrative personnel in the areas of medical office, medical billing and coding, dental office, patient services, and medical documents. Coursework includes medical terminology, computer applications, medical office management, medical coding, medical insurance billing, medical legal and ethical issues, oral and written communication, and other topics depending on the subject area selected within this curriculum. Graduates should qualify for employment opportunities in a variety of medical office positions in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other healthcare related organizations. Upon graduation, students may be eligible to sit for industry-recognized certification exams.

The Medical Office Administration - Basic Certificate program provides students with introductory knowledge of skills required to be successful in the medical administrative environment including essential terminology and necessary computer skills.

The Medical Office Administration - Healthcare Management Certificate is designed to be taken after completion of the Medical Office Administration - General Basic Certificate. Students continue learning key medical terminology, build document formatting skills, and learn legal and regulatory issues pertinent to the current healthcare industry.

The Medical Office Administration - Intermediate Certificate program provides students with introductory knowledge of skills required to be successful in the medical administrative environment including essential terminology, building document formatting skills, and necessary computer skills related to Medical Office Administration.

The Medical Office Administration - Medical Billing Certificate program provides students with basic skills needed to work in any outpatient medical billing operation. Coursework includes claims preparation, billing cycle management, and the legal and regulatory environment of healthcare. Upon completion, students may be eligible to sit for an industry recognized certification exam.

The Medical Office Administration - Medical Coding Certificate program provides students with in-depth study of CPT, HCPCS, and ICD-10 coding concepts. Emphasis is placed on proper application of procedure and diagnosis codes on claims to support accurate reimbursement payors. Upon completion, students may be eligible to sit for an industry recognized certification exam.

The Medical Office Administration diploma prepares individuals for a broad range of administrative positions in healthcare. Students receive training in computer applications, oral and written communication, medical terminology, and electronic health records. Graduates should qualify for a variety of entry level employment opportunities.

This program prepares individuals to obtain blood and other specimens for the purpose of laboratory analysis. Coursework includes proper specimen collection and handling, communication skills, and maintaining patient data. Graduates may qualify for employment in hospitals, clinics, physicians' offices, and other healthcare settings and may be eligible for national certification as phlebotomy technicians. Once enrolled in the phlebotomy course, the phlebotomy instructor will provide each student with the information about uniforms, immunizations, and clinical criteria. All students must pass PBT 100 and PBT 101 with a grade of 80 or higher. Admission Requirements Application to the College and NC Residency Post-Provisional Acceptance Requirements The following must be completed to satisfy acceptance requirements: Must be 18 years of age prior to the first day of clinical Complete CCC Health Sciences Medical Form Criminal background check and 12-panel drug screen obtained through a secure compliance tracking database The following immunizations are required (more information will be provided during orientation): Complete 2-Step TB Test or IGRA Hepatitis B Influenza (required between 9/1 - 10/31) or of current influenza season Varicella Td or TDaP MMR Comply with the Technical Standards outlined for the program Highly recommended for all students to have health insurance Students must come to class every day wearing their uniform and student ID (Replacement ID Cost $5.00) Clinical facilities may require criminal background checks, drug screenings, and/or proof of US citizenship prior to or during participation in the clinical portion of the program. A student who is unable to complete the clinical portion of the program will not be able to graduate. Criminal background checks, drug screenings, credit checks, and/or proof of US citizenship may also be required after graduation by examination boards, state licensing boards, and employing agencies. Essential Functions and Technical Standards Purpose Statement The following standards reflect reasonable expectations of students. In adopting these standards, the program is mindful of the patient’s right to safe and high-quality healthcare by students. The student must be able to apply the knowledge and skills necessary to function in a broad variety of clinical situations while providing high-quality patient care. These standards reflect what may be required for employment of the entry-level professional. It is important that students who are admitted possess cognitive and critical thinking skills, interpersonal skills, behavioral skills, physical skills, and communication skills necessary to practice in the field. Reasonable accommodations for students with documented disabilities will be considered on an individual basis, but each student must be able to independently perform all performance standards demanded by the clinical site and the College. Accommodations will be provided in accordance with Disabilities Services at Cleveland Community College. The following abilities/skills are required, with or without accommodations. Students must meet the following technical standards and maintain satisfactory demonstration of these standards for progression throughout the program. Students unable to meet these technical standards will not be able to complete the program. The examples used are not all-inclusive.  Capability Standard Examples of Technical Standard Found in the Program and Related to Industry Cognitive Ability/Critical Thinking Skills Demonstrate ability in reading and comprehension and use them together to demonstrate critical thinking skills and clinical reasoning. Read and document data. Operate various healthcare equipment, including blood pressure monitoring; follow procedures for venipuncture and modify approach if a method does not work for the patient. Demonstrate a professional manner and insight into the communication process. Identify and immediately report changes in patient health status conditions that endanger patients, and evaluate patient complaints. Critical thinking abilities sufficient to demonstrate rational judgment, organize tasks and responsibilities, make logical decisions, analyze data and reports, recognize potentially hazardous materials, infectious biological specimens, equipment, and situations and proceed safely.  Incorporate knowledge from lecture, laboratory and clinical experience to provide safe and efficient care for each patient. Collect, analyze, and integrate information and knowledge to make clinical judgments and manage decisions that promote positive patient outcomes.  Ability to apply knowledge gained in the classroom and lab accurately, consistently, and independently. Ability to problem solve in non-emergent and emergency situations.   Physical Tactile Skills: Sense of touch sufficient to perform physical assessment and functions. Seize, hold, grasp, and turn with hands; don gloves. Perform palpation of vein, insertion of needle into vein and draw blood from patient without causing undue pain. Detect changes in skin temperature. Detect anatomical abnormalities such as infiltrated intravenous fluid. Identify appropriate venipuncture sites by palpation. Differentiate between arteries, veins, and vascular fistulas or shunts. Fine Motor Skills: Perform psychomotor skills integral to patient services. Safely dispose of needles in sharps containers. Manipulate small equipment and containers, such as syringes, needles, vials, ampules, and pipettes. Mobility/Motor Skills: Possess skills sufficient to move from room to room and maneuver in small spaces. Be able to lift and carry or push up to 50 pounds to waist level without assistance. Demonstrate adequate coordination. Be able to endure long periods of standing, sitting, walking, bending, lifting, reaching, stooping, and moving in complex health environments. Position and transfer patients safely in bed, wheelchair or stretcher. Perform cardiopulmonary resuscitation (CPR). Auditory Skills: Hearing ability (with corrective devices as needed) to monitor and respond to the patient and the healthcare team. Hear instructions. Demonstrate active learning skills. Hear call for help. Hear low noise level bells and/or buzzers. Function when healthcare team is required to wear surgical masks. Visual Skills: Visual ability (with corrective devices as needed) to monitor and assess patient care needs, performance of patient care procedures, and maintenance and compliance with environmental safety. Accurately identify patients. Read monitor data. Read and document diagnostic records. Possess visual acuity and intensity discrimination to evaluate the venipuncture site and execute needle insertion and completion of the blood draw. Possess peripheral vision. Possess depth perception. Ability to distinguish between colors. Read fine print. Behavioral Skills Possess the emotional stability to function effectively under stress and to adapt to an environment that may change rapidly, without warning, and/or in unpredictable ways. Accept criticism and respond appropriately. Tolerate physically taxing workloads. Function effectively under stress. Demonstrate caring, compassion, patience, and empathy, especially with a difficult stick. Demonstrate flexibility, compassion, integrity, and self-motivation. Ability to work as a team member. Take responsibility for own actions and self-report errors or omissions. Present a professional appearance. Interpersonal Skills Ability to interact with individuals, families, and groups from a variety of social, emotional, cultural, and intellectual backgrounds. Demonstrate respect for the patient, their privacy, and family members. Develop and maintain effective, mature and sensitive professional relationships with other members of the healthcare team. Establish rapport with patients, families and colleagues.         Communication Skills Ability to communicate effectively in the classroom, laboratory, and all clinical settings with patients, families and members of the health care team. Students must be able to speak and converse with all persons across the lifespan. Read, comprehend, and write legibly in the English language. Demonstrate technological literacy. Be able to collect and document data. Provide clear and audible directions to patients. Occupational Exposure Healthcare is often delivered in high-stress areas, requiring management of multiple roles and duties simultaneously. The student must possess the ability to protect self and others by implementing appropriate precautions due to possible exposure to radiation, communicable disease and/or body fluids, toxic substances, or other hazards. Exposure to blood and body fluids and communicable and infectious diseases, requiring the wearing of personal protective equipment, i.e., masks, goggles, and gloves. Follow Blood Borne Pathogen safety precautions. Work with sharps and medical waste. Exposure to latex and nitrile products if allergic. Exposure to assault and battery Environmental hazards – slippery floors, various levels of lighting, various room temperatures, etc. Legal/ethical dilemmas Liability issues Estimated Total Cost for Program Fee Description Cost Tuition (PBT Courses Only) $822.00 Program Fees $24.00 Background, Drug Screen, & Immunization Tracker $135.00 Health Science Fee (Uniforms included)              $200.00 Malpractice Insurance $16.00 Textbooks $90.00 Pinning Fee $30.00  Estimated Total $1317.00