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The Information Technology - Webmaster certificate provides students with the skills to develop and manage websites and social media for modern businesses utilizing best practices.

The Magnetic Resonance Imaging certificate prepares the student to use MRI equipment to visualize cross-sectional anatomical structures and aid physicians in the demonstration of pathologies and disease processes. Individuals entering this curriculum must be registered or registry-eligible radiologic technologists, radiation therapists, or nuclear medicine technologists. Coursework prepares the technologist to provide patient care and perform studies using imaging equipment, professional communication, and quality assurance in scheduled and emergency procedures through academic and clinical studies. Academic courses are offered fully online. Clinical courses can be arranged, within reason, to fit the student’s schedule. Students will rotate through a variety of clinical sites to obtain the necessary experience and competency exams. Graduates may be eligible to sit for the American Registry of Radiologic Technologist Advanced-Level testing in Magnetic Resonance Imaging examinations. They may find employment in facilities that perform these imaging procedures. Admission and Selection Criteria CCC has established admissions and selection procedures to ensure students are admitted and selected in a consistent and equitable manner. Completion of these requirements will not guarantee admission to the program. All applicants are encouraged to attend a Health Sciences Symposium held in June and November to learn more about the program. All admissions criteria must be completed and submitted to the Admissions Office prior to the program deadline of April 25. Admissions Requirements Application to the College and NC Residency Official college transcripts documenting graduation from a JRCERT or JRCNMT approved program   Must be registered or registry eligible in one of the following: radiologic technologist, radiation therapist, or nuclear medicine technologist. No MRI certificate will be awarded until proof of ARRT registration is provided. Post-Provisional Acceptance Requirements An email notification of provisional acceptance will be sent by May 1. The following must be completed to satisfy acceptance requirements: Criminal background check and 12-panel drug screen obtained through a secure compliance tracking database The following immunizations are required (more information will be provided during orientation): Complete 2-Step TB Test or IGRA Hepatitis B Influenza (required between 9/1 - 10/31) or of current Influenza Season Varicella Td or TDaP MMR CPR Certification Comply with the Technical Standards outlined for the program Highly recommended for all students to have health insurance Clinical facilities may require criminal background checks, drug screenings, and/or proof of US citizenship prior to or during participation in the clinical portion of the program. A student who is unable to complete the clinical portion of the program will not be able to graduate. Criminal background checks, drug screenings, credit checks, and/or proof of US citizenship may also be required after graduation by examination boards, state licensing boards, and employing agencies. Essential Functions and Technical Standards Purpose Statement The following standards reflect reasonable expectations of students. In adopting these standards, the program is mindful of the patient’s right to safe and high-quality healthcare by students. The student must be able to apply the knowledge and skills necessary to function in a broad variety of clinical situations while providing high-quality patient care. These standards reflect what may be required for employment of the entry-level professional. It is important that students who are admitted possess cognitive and critical thinking skills, interpersonal skills, behavioral skills, physical skills, and communication skills necessary to practice in the field. Reasonable accommodations for students with documented disabilities will be considered on an individual basis, but each student must be able to independently perform all performance standards demanded by the clinical site and the College. Accommodations will be provided in accordance with Disabilities Services at Cleveland Community College. The following abilities/skills are required, with or without accommodations. Students must meet the following technical standards and maintain satisfactory demonstration of these standards for progression throughout the program. Students unable to meet these technical standards will not be able to complete the program. The examples used are not all-inclusive. Capability Standard Examples of Technical Standard Found in the Program and Related to Industry Cognitive Ability/Critical Thinking Skills Demonstrate ability in reading and comprehension and use them together to demonstrate critical thinking skills and clinical reasoning. Read and document data. Operate various healthcare equipment, including blood pressure monitoring, digital and standard scales, and mechanical lifts. Demonstrate a professional manner and insight in the communication process. Identify and immediately report changes in patient health status conditions that endanger patients, and evaluate patient complaints. Be able to exercise critical thinking skills, organize responsibilities, make appropriate decisions, and perform accurate mathematical calculations. Incorporate knowledge from lecture, laboratory and clinical experience to prioritize safe and efficient care for each patient. Perform measurement and calculations.  Physical Tactile Skills: Sense of touch sufficient to perform physical assessment and functions. Seize, hold, grasp, and turn with hands. Perform palpation, tactile assessment, and manipulation of the body as required to produce diagnostic images. Manipulate locks on equipment. Don gloves. Fill syringes. Align patient, image receptors, and x-ray tube. Mobility/Motor Skills: Possess skills sufficient to move from room to room and maneuver in small spaces. Be able to lift and carry or push up to 50 pounds. Demonstrate adequate coordination. Be able to endure long periods of standing, sitting, walking, bending, lifting, reaching, stooping, squatting, and moving in complex health environments. Position and transfer patients safely from wheelchair or stretcher to x-ray table and back. Push mobile x-ray machine to various locations, including in patient rooms. Perform cardiopulmonary resuscitation (CPR). Reach overhead to manipulate equipment hanging from the ceiling. Auditory Skills: Hearing ability (with corrective devices as needed) to monitor and respond to the patient and the healthcare team. Hear instructions. Perform percussion and auscultation in a physical examination. Hear call for help. Hear low noise level bells and/or buzzers. Function when healthcare team is required to wear surgical masks. Visual Skills: Visual ability (with corrective devices as needed) to monitor and assess patient care needs, performance of patient care procedures, and maintenance and compliance with environmental safety. Observe demonstrations and participate in physical examination sessions, clinical skills workshops, and observe the difference between normal versus pathological states. Read monitor data. Read and document diagnostic records. Possess visual acuity and intensity discrimination in order to evaluate radiographs or scans for technical quality. Possess peripheral vision. Possess depth perception. Behavioral Skills Possess the emotional stability to function effectively under stress and to adapt to an environment that may change rapidly, without warning, and/or in unpredictable ways. Accept responsibility for learning, exercising good judgment, and promptly completing all responsibilities attendant to the diagnosis and care of patients. Contribute to collaborative, constructive learning environments; accept constructive feedback from others; take personal responsibility for making appropriate positive changes. Demonstrate flexibility, compassion, integrity, and motivation. Present a professional appearance. Interpersonal Skills Ability to interact with individuals, families, and groups from a variety of social, emotional, cultural, and intellectual backgrounds. Demonstrate respect for the patient, his or her privacy, and for family members. Develop and maintain effective, mature and sensitive professional relationships with other members of the heath care team. Establish rapport with patients, families and colleagues. Communication Skills Ability to communicate effectively in the classroom, laboratory, and all clinical settings with patients, families and members of the healthcare team. Students must be able to speak and converse with all persons across the lifespan. Read, comprehend, and write legibly in the English language. Demonstrate evidence of effective written and verbal communication skills. Demonstrate technological literacy. Be able to collect and document data. Provide clear and audible directions to patients face-to-face and from the radiography control area, away from the patient. Occupational Exposure Healthcare is often delivered in high-stress areas, requiring management of multiple roles and duties simultaneously. The imaging student must possess the ability to protect self and others by implementing appropriate precautions due to possible exposure to radiation, communicable disease and/or body fluids, toxic substances, or other hazards. Exposure to blood and body fluids and communicable and infectious diseases, requiring the wearing of personal protective equipment, i.e., masks, goggles, and gloves. Working with sharps and chemicals. Exposure to radiation, requiring lead apron weighing up to 10 pounds and monitoring devices for dose to exposed body parts. Exposure to latex and nitrile products if allergic. Exposure to assault and battery Environmental hazards – slippery floors, various levels of lighting, various room temperatures, etc. Legal/ethical dilemmas Liability issues Estimated Total Cost for Program Fee Description Year 1 Tuition $1538.00 Program Fees $100.00 Background, Drug Screen, & Immunization Tracker $144.00 Clinical Tracker $40.00 Malpractice Insurance $16.00 Textbooks $150.00 Laptop (Recommended) $500.00  Estimated Total $2488.00 Grading Policy All courses must receive a grade of B or higher in the program.

The Manicuring/Nail Technology curriculum provides competency-based knowledge, scientific/artistic principles, and hands-on fundamentals associated with the nail technology industry. The curriculum provides a simulated salon environment that enables students to develop manipulative skills. Coursework includes instruction in all phases of professional nail technology, business/computer principles, product knowledge, and other related topics. Graduates should be prepared to take the North Carolina Cosmetic Art Licensing Exam and upon passing be licensed and qualify for employment in beauty and nail salons, as a platform artist, and in related businesses. The Manicuring/Nail Technology program is a 300-hour program. A certificate will be awarded to students who satisfactorily complete the following: All designated courses Required live model/mannequin performances Score 100% on infection control/blood exposure evaluations and 85% on service evaluations Minimum number of contact hours Students must have an overall average GPA of 2.0 or higher to receive the certificate Students enrolled in this program have five years from their start date to complete the program before their hours will expire with the NC Board of Cosmetic Arts. Admission Requirements Application to the College and NC Residency Official high school transcript or equivalent Post-Provisional Acceptance Requirements Required first day of class: Copy of government issued ID Copy of Social Security Card All students must come to class each day wearing their uniform and student ID. Uniform (Solid black scrub tops, scrub pants, shoes, and socks, and a white lab jacket) Student ID (Replacement ID Cost $5.00) Attendance Policy Students must abide by all College attendance policies as stated in the Cleveland Community College Cosmetology/Esthetics/Manicuring Student Handbook. The program is based on required hours, completion of course assignments, and tests. If aforementioned requirements are not met, the student will receive an F for the course, and be required to repeat the course. Each student is allowed the following unexcused absences per semester: Manicuring (Beginner) course number: COS 121 - 2 absences per semester. Manicuring (Advanced) course number: COS 222 - 2 absences per semester. Excused absences and unexcused absences exceeding the allotted number must meet the requirements outlined within the handbook and be supported by valid documentation, if requested. Any absence beyond four (4) MUST be an emergency and requires documentation and approval by the Program Coordinator and Department Chair. Essential Functions and Technical Standards Purpose Statement The following standards reflect reasonable expectations of students. These functions/technical standards are essential for successful completion of all phases of the program and reflect industry requirements and standards. Students must meet the following technical standards and maintain satisfactory demonstration of these standards for progression throughout the program. Students unable to meet these technical standards will not be able to complete the program. The examples used are not all-inclusive. Capability Standard Examples of Technical Standard Found in the Program and Related to Industry Cognitive Ability Ability to measure, calculate, reason, analyze, integrate, and synthesize information. Apply information, evaluate the meaning of data and engage in critical thinking in the classroom and salon. Apply class concepts to unique client situations. Make correct judgments on seeking consultation or supervision in a timely manner. Respond appropriately to constructive feedback. Critical Thinking Skills Apply and display critical thinking ability sufficient for clinical judgment. Identify cause and effect relationship in clinical situations. Assimilate knowledge from lecture and clinical areas. Display retention and proper use of information applicable to salon/clinic and lecture. Develop professional suggestions for salon services and treatment plans. Demonstrate and explain proper infection control and sanitation procedures when applicable. Understanding of salon and cosmetology guidelines, procedures, and practices. Use of judgment and problem-solving. Apply ethical standards. Understand health and safety guidelines.  Mobility/Motor Skills Physical abilities sufficient to move around the simulated salon setting and treatment areas.   Move around clinical space and equipment. Stretch, bend, stand, and elevate arms for a long period of time. Have stamina to stand and ambulate around the simulated salon environment for long periods. Use equipment and tools appropriately and as intended or deemed necessary for salon/clinic and lab. Assist clients with transfer and movement into shampoo chairs, salon treatment beds and other designated service areas. Drape for salon services appropriately. Promote sanitation and safety. Use laboratory equipment as intended as well as perform required steps for all services. Tolerate working with various chemicals. Stand/sit for prolonged periods, navigating workstations and salon settings. Use sharp instruments such as razors, scissors and other salon equipment. Possess the ability to multi-task. Possess time management skills. Have physical health sufficient to perform and receive salon services. Possess gross and fine motor abilities sufficient to provide safe and effective salon services. Tactile Skills Skills necessary to complete procedures in a timely manner. Perform procedures taught and required by the NC State Board in a timely manner. Assess client's hair and skin to determine appropriate service and products. Provide an initial consultation to educate client prior to treatment. Auditory Skills Auditory abilities sufficient for following instructions/directions and assessment of services for clients in a simulated salon. Listen and communicate with client during pre-service consultation. Communicate and respond with client during salon service. Listen for comprehension of treatment goals/plans from the client. Educate clients post-service on treatment aftercare and maintenance. Listen to others and determine their wants and needs. Visual Skills Visual abilities sufficient for following demonstrated instructions/directions and assessment of services for clients in a simulated salon.  Observe client in the consultation phase. Observe and respond to client during salon service. Educate client in the post-service phase. Interpersonal Skills  Abilities sufficient to interact and work with individuals from a variety of social, emotional, cultural, and intellectual backgrounds. Establish rapport with clients, colleagues, members of the business community, and other salon professionals. Demonstrate patience and empathy with clients. Demonstrate delivery of required salon services with a variety of individuals. Maintain hygiene and dress requirements for a salon setting. Listen to others and determine their wants and needs. Adapt to changing environments and work-related challenges. Behavioral Skills/Professional Conduct Display of good character, friendliness in multiple situations and circumstances. Work in the salon setting with clients and others to build clientele and positive working relationships. Work collectively as a team player to build a cohesive salon/clinic and lab environment. Strategically share ideas and make recommendations to build clientele. Professionally market sole proprietary to attract clients for services. Display sufficient leadership to promote unity. Develop and manage professional relationships with peers, instructors, and clients. Apply soft skills such as cooperation, discussion, and negotiation. Communication Skills Communication abilities sufficient for interaction with others in verbal and written form. Collect assessment data. Explain salon services and procedures. Read instructions accurately. Document and interpret salon service treatment plans developed, prescribed, and performed. Verbalize to client the details of the various services as well as proper home maintenance. Communicate and work with classmates and instructors effectively on needs, strategies, and procedures. Comprehend and understand spoken and written language including the unique verbiage used in the industry for scope of practice. Estimated Total Cost for Program Fee Description Cost Tuition (16 credit hours) $997.00 Lab Fees $144.00 Uniforms and Shoes $200.00  Malpractice Insurance $16.00 Testing Fee (NC Board of Cosmetic Art) $173.00 Materials Fee (Manicuring Kit) $300.00 Textbook - Milady Bundle: Standard Nail Tech 8th, Standard Foundations, and Workbooks $385.00 Estimated Total $2215.00

The Medical Assisting curriculum prepares multi-skilled healthcare professionals qualified to perform administrative, clinical, and laboratory procedures. Coursework includes instruction in scheduling appointments, coding and processing insurance accounts, billing, collections, computer operations; assisting with examinations/treatments, performing routine laboratory procedures, electrocardiography, supervised medication administration; and ethical/legal issues associated with patient care.  Graduates of CAAHEP-accredited medical assisting programs may be eligible to sit for the American Association of Medical Assistants' Certification Examination to become Certified Medical Assistants. Employment opportunities include physicians' offices, health maintenance organizations, health departments, and hospitals. Accreditation Statement This program is accredited by the Commission on Accreditation of Allied Health Education Programs (http://www.caahep.org/) upon the recommendation of the Medical Assisting Education Review Board (MAERB). Contact the Commission on Accreditation of Allied Health Education Programs at 9355 - 113th St. N, #7709, Seminole, FL 33775 or call 727-210-2350. Competencies Upon successful completion of the Medical Assisting program, the student should be able to: Demonstrate critical thinking based on knowledge of the subject matter required for competence in the profession. Communicate professionally and effectively, both orally and in writing, while demonstrating respect for individual diversity. Incorporate cognitive knowledge implementing psychomotor domains in performing clinical and laboratory procedures. Demonstrate cognitive knowledge and awareness of providing patient care in accordance with local, state, and federal regulations, policies, laws, and patient rights, in the practice setting. Incorporate protective practices and quality control measures, relating to health and safety policies and procedures, to prevent accidents and maintain a safe work environment. Program Outcomes To prepare medical assistants who are competent in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains to enter the profession Program Effectiveness Exam Pass Rate Year Exam Passage  2023  100% 2022 67% 2021 88% 2020 100%  2019 100% The Medical Assisting program at Cleveland Community College has a five-year average of 91% for exam passage for the years 2019-2023. Job Placement Rate Year Job Placement  2023  100% 2022 83% 2021 75% 2020 90%  2019 89% The Medical Assisting program at Cleveland Community College has a five-year average of 86% for job placement for the years 2019-2023. Admission and Selection Criteria CCC has established admissions and selection procedures to ensure students are admitted and selected in a consistent and equitable manner. Completion of these requirements will not guarantee admission to the program. All applicants are encouraged to attend a Health Sciences Symposium, held in June and November, to learn more about the program. All admissions criteria must be completed and submitted to the Admissions Office prior to the program deadline of January 25. Admission Requirements Application to the College and NC Residency Reading/English: Meet one of the following to demonstrate proficiency: Completion of ENG 111 or equivalent with a minimum grade of "C" Completion of prerequisites to be eligible to register for ENG 111 without corequisite (or currently enrolled) Have a 2.8 or higher unweighted high school GPA Provide satisfactory placement test scores Provide proof of completion of an associate or bachelor's degree (if applicable) Post-Provisional Acceptance Requirements An email notification of provisional acceptance will be sent by February 20. The following must be completed to satisfy acceptance requirements: Attend program specific orientation Complete CCC Health Sciences Medical Form Criminal background check and 12-panel drug screen obtained through a secure compliance tracking database The following immunizations are required (more information will be provided during orientation): Complete 2-Step TB Test or IGRA Hepatitis B Influenza (required between 9/1 - 10/31) or of current influenza season Varicella Td or TDaP MMR CPR Certification Comply with the Technical Standards outlined for the program Highly recommended for all students to have health insurance Clinical facilities may require criminal background checks, drug screenings, and/or proof of US citizenship prior to or during participation in the clinical portion of the program. A student who is unable to complete the clinical portion of the program will not be able to graduate. Criminal background checks, drug screenings, credit checks, and/or proof of US citizenship may also be required after graduation by examination boards, state licensing boards, and employing agencies. Essential Functions and Technical Standards Purpose Statement The following standards reflect reasonable expectations of students. In adopting these standards, the program is mindful of the patient’s right to safe and high-quality healthcare by students. The student must be able to apply the knowledge and skills necessary to function in a broad variety of clinical situations while providing high-quality patient care. These standards reflect what may be required for employment of the entry-level professional. It is important that students who are admitted possess cognitive and critical thinking skills, interpersonal skills, behavioral skills, physical skills, and communication skills necessary to practice in the field. Reasonable accommodations for students with documented disabilities will be considered on an individual basis, but each student must be able to independently perform all performance standards demanded by the clinical site and the College. Accommodations will be provided in accordance with Disabilities Services at Cleveland Community College. The following abilities/skills are required, with or without accommodations. Students must meet the following technical standards and maintain satisfactory demonstration of these standards for progression throughout the program. Students unable to meet these technical standards will not be able to complete the program. The examples used are not all-inclusive. Capability Standard Examples of Technical Standard Found in Program and Related to Industry Cognitive Ability/Critical Thinking Skills Possess critical thinking skills adequate for making the necessary adjustments to meet the challenges in the examination room or office area. Possess short and long-term memory sufficient to perform required tasks. Ability to problem solve. Identify cause-effect relationships in clinical situations. Make appropriate decisions in an emergency. Make appropriate decisions where a situation is not clearly governed by specific guidelines. Be able to demonstrate satisfactory performance on written examination, including mathematical computations.  Physical Tactile Skills: Possess sense of touch sufficient to perform physical assessment and functions. Perform palpation of pulse and veins for venipuncture. Perform cardio-pulmonary resuscitation (CPR). Gross and Fine Motor Skills: Possess fine and gross motor skills adequate to enter data into a computer; perform functions of physical examination and those related to therapeutic interventions.  Seize, hold, grasp, and turn with hands; input data into computer (~30 wpm), remove sutures, exhibit manual hand and finger dexterity. Wash hands and don/remove gloves and other personal protective equipment as needed. Administer injections, insert catheters, and other patient duties.  Mobility Skills: Be able to move from area to area and maneuver in small spaces. Maintain good balance and use no devices that could impede patient safety/care.  Be able to reach, stoop, bend, kneel, and crouch; ambulate without assistance devices for long periods of time. Be able to independently exert force or lift up to 50 pounds to waist level. Be able to assist patients on and off examination tables, push or pull wheelchairs, carts, and gurneys.  Auditory Skills: Hearing ability (with corrective devices as needed) to listen and communicate with others.  Be able to hear instructions from medical and clerical members of the office staff with or without accommodation. Be able to hear monitors, alarms, cries for help, telephone conversations, and hear blood pressure sounds through the stethoscope.  Visual Skills: Possess visual acuity to differentiate instrumentation and suture. Possess depth perception to adequately assist physician or staff. Possess good hand-eye coordination.  Observe/assess patient responses, test results, and patient care documents. Vision correctable to 20/40 with normal depth perception and the ability to distinguish colors and read fine print. Detect changes in patient skin color or condition. Observe color involved in specimen testing. Distinguish between related drugs, liquids and gaseous chemicals.  Olfactory Skills: Differentiate smells in the physician’s office in order to ensure environmental safety and patient needs. Be able to distinguish and tolerate various odors during patient care.  Interpersonal Skills Ability to use interpersonal skills to be able to work well and communicate with various team members and staff. Ability to listen and question. Ability to take responsibility and be accountable for actions. Demonstrate respect for the patient, their privacy, and for family members. Develop and maintain effective, mature and sensitive professional relationships with other members of the heath care team. Establish rapport with patients, families and colleagues. Respect different religious beliefs and cultural factors displayed by a diverse population.  Behavioral Skills Be able to respond in an emotionally controlled manner in all situations. Accept responsibility for total patient care and avoid demonstrating personal stress or frustration when interacting with staff and patients. The student must not abuse any substance that may alter behavior.  Work as a team member. Tolerate physically taxing workloads. Function effectively under stress. Demonstrate self-motivation. Accept criticism and respond appropriately. Take responsibility for one's own actions and self-report errors or omissions. Accept constructive criticism and make appropriate adjustments to work methods. Maintain personal hygiene consistent with requirements for close contact with patients.  Communication Skills Ability to communicate with others by speech, hearing, reading, writing, language skills, and computer literacy. Communicate clearly in telephone conversations. Obtain and record written and oral medical histories. Read, comprehend, speak and write legibly in the English language. Initiate health teaching to document and interpret clinical actions; provide clear audible directions to patients. Relay the patient’s status to those with a need to know per HIPAA. Be able to bring in an interpreter for the patient or family that does not speak English. Occupational Exposure Possess the ability to self-protect by using standard precautions when coming in contact with any patient. Exposure to blood and body fluids and communicable and infectious diseases, requiring the wearing of personal protective equipment, i.e., masks, goggles, and gloves. Follow Blood Bourne Pathogen safety standards. Working with sharps and medical waste; exposure to sticks, burns. Exposure to latex and nitrile products if allergic. Exposure to assault and battery Environmental hazards – slippery floors, various levels of lighting, room temperatures, etc. Handle hazardous medications such as chemotherapy drugs. Be able to protect self and patient from radiation, and different toxic sterilants as well as infectious diseases. Legal/ethical dilemmas Liability issues Estimated Total Cost for Program Fee Description  Year 1  Year 2  Tuition (Med Courses)  $1582.00  $2114.00 Lab Fees  $192.00   $88.00 Background, Drug Screen, & Immunization Tracker  $0  $135.00 Health Science Fee (Includes Uniforms)  $200.00  $0 Malpractice Insurance  $0  $16.00 Textbooks (for both years)  $300.00  $200.00 Pinning Fee  $0  $50.00 Estimated Total $2274.00   $2603.00 Estimated Grand Total (2 Years)   $4877.00 Understanding the Ranking Process When all admissions requirements have been met, qualified applicants are ranked using a point system. Points will be awarded for each related course completed by the deadline, based on the grade earned in the course. If the course is repeated, the highest grade earned will be used in the ranking. A = 4 points B = 3 points C = 2 points (no points are awarded for grades lower than C) AP credit is based on the individual scores: 5 = 4 points 4 = 3 points 3 = 2 points (no points are awarded for scores lower than 3) Related course points will be added to create the total score for the ranking. Applicants with the highest ranked scores will be accepted. In the event of a tie, the GPA will be used to determine ranking order. An alternate list will be maintained in ranking order, and alternates will only be accepted if a space becomes available. Applicants not admitted to the program must reapply. The below chart can be used to track related course points. Course  Grade  Points Earned  BIO 168      BIO 169     ENG 111     CNA (with clinical experience)     PSY 150 or SOC 210     Reentry Process For students seeking reentry to the program: All requests for reentry must be approved by the Admissions Office and the program director prior to implementation. Only one reentry will be considered. Applied and Not Accepted to Program Students not selected to the program may reapply for the next year by completing a new health sciences application. All applications for admission must be updated annually. Grading Policy All courses must receive a grade of C or higher to complete the program.

The Medical Office Administration - Basic Certificate program provides students with introductory knowledge of skills required to be successful in the medical administrative environment including essential terminology and necessary computer skills.

The Medical Office Administration - Healthcare Management Certificate is designed to be taken after completion of the Medical Office Administration - General Basic Certificate. Students continue learning key medical terminology, build document formatting skills, and learn legal and regulatory issues pertinent to the current healthcare industry.

The Medical Office Administration - Intermediate Certificate program provides students with introductory knowledge of skills required to be successful in the medical administrative environment including essential terminology, building document formatting skills, and necessary computer skills related to Medical Office Administration.

The Medical Office Administration - Medical Billing Certificate program provides students with basic skills needed to work in any outpatient medical billing operation. Coursework includes claims preparation, billing cycle management, and the legal and regulatory environment of healthcare. Upon completion, students may be eligible to sit for an industry recognized certification exam.

The Medical Office Administration - Medical Coding Certificate program provides students with in-depth study of CPT, HCPCS, and ICD-10 coding concepts. Emphasis is placed on proper application of procedure and diagnosis codes on claims to support accurate reimbursement payors. Upon completion, students may be eligible to sit for an industry recognized certification exam.

The Medical Office Administration curriculum prepares individuals for employment as medical administrative personnel in the areas of medical office, medical billing and coding, dental office, patient services, and medical documents. Coursework includes medical terminology, computer applications, medical office management, medical coding, medical insurance billing, medical legal and ethical issues, oral and written communication, and other topics depending on the subject area selected within this curriculum. Graduates should qualify for employment opportunities in a variety of medical office positions in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other healthcare related organizations. Upon graduation, students may be eligible to sit for industry-recognized certification exams.

The Medical Office Administration diploma prepares individuals for a broad range of administrative positions in healthcare. Students receive training in computer applications, oral and written communication, medical terminology, and electronic health records. Graduates should qualify for a variety of entry level employment opportunities.

The Mission Critical Operations - Data Center Technician IT curriculum prepares graduates for employment in a wide range of positions in information technology (IT), operations technology (OT), and maintenance with a concentration on enterprise information systems. Coursework includes the development of a student’s ability to maintain technically sophisticated systems for business continuity and near continuous uptime using engineering, information technology, industrial management and maintenance skills. The coursework emphasizes analytical and problem-solving skills required to sustain high availability national security interests and includes instruction in electromechanical systems, networking, automation, cybersecurity, emergency management and systems integration. Graduates should qualify for employment as entry-level technicians with businesses, industries, educational systems, and governmental agencies in national critical infrastructure areas including, but not limited to, communications, emergency services, energy, financial services, healthcare, information technology, and transportation. The program will incorporate the competencies of industry-recognized certification exams.